Care Home Pharmacy Partnerships Lead

The Boots Company PLC; Nuneaton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pharmacy services provider in Nuneaton is seeking a Care Services Partner to manage care home relationships and ensure excellent customer care. Key responsibilities include planning workload and supporting dispensing duties. Required qualifications include NVQ2 in Pharmaceutical Science and customer service experience. This role offers generous employee benefits and fosters an inclusive working environment.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Access to 24/7 counselling through TELUS Health

Qualifications

• Experience with problem solving focusing on customer satisfaction.

Responsibilities

• Plan the Care Services workload for best service.
• Resolve queries from care homes.
• Support dispensing duties.

Skills

Problem solving in healthcare

Customer service

Education

NVQ2 in Pharmaceutical Science or equivalent

NVQ3 in Pharmaceutical Science or equivalent

Job description

A leading pharmacy services provider in Nuneaton is seeking a Care Services Partner to manage care home relationships and ensure excellent customer care. Key responsibilities include planning workload and supporting dispensing duties. Required qualifications include NVQ2 in Pharmaceutical Science and customer service experience. This role offers generous employee benefits and fosters an inclusive working environment.