Cardiff Luxury Night Concierge (9pm–6am)

Vita Group; Cardiff; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading accommodation provider is seeking a Night-Time Customer Service Assistant in Cardiff. This role involves delivering exceptional service to residents, ensuring the cleanliness and safety of communal areas throughout the night shift. Responsibilities include managing resident inquiries, conducting regular site inspections, and maintaining refreshment stocks. The ideal candidate will demonstrate strong communication skills and experience in customer service. This position offers an hourly rate of £13 with various employee benefits and a focus on career development.

Benefits

28 days paid holiday

Celebrate your birthday off

Access to Perkbox

Royal London Pension

Parties & Events

Recognition Programmes

Career Development

24/7 Employee Assistance

Qualifications

• Experience in providing exceptional service to customers.
• Ability to maintain cleanliness in communal areas.
• Strong customer service skills with a proactive approach.

Responsibilities

• Provide personalized service to residents and ensure facility upkeep.
• Conduct regular inspections of the building and communal areas.
• Manage and store parcels effectively for residents.

Skills

Customer service experience

Cleaning and maintenance

Technological proficiency

Excellent communication skills

Organizational skills

Adaptability

Job description

A leading accommodation provider is seeking a Night-Time Customer Service Assistant in Cardiff. This role involves delivering exceptional service to residents, ensuring the cleanliness and safety of communal areas throughout the night shift. Responsibilities include managing resident inquiries, conducting regular site inspections, and maintaining refreshment stocks. The ideal candidate will demonstrate strong communication skills and experience in customer service. This position offers an hourly rate of £13 with various employee benefits and a focus on career development.