Cafe Team Member

Tesco Plc; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A major UK supermarket is seeking a Cafe Team Member to join their team. As part of this role, you will be responsible for food preparation, ensuring cleanliness, and delivering excellent customer service. This is an entry-level, part-time position in a fast-paced environment, with flexible hours and numerous benefits offered, including discounts and well-being resources.

Benefits

Colleague Card with discounts after 3 months

Flexible working from day one

Retirement savings plan

Life Assurance

Access to wellbeing resources

Exclusive deals on everyday purchases

Uniform provided

28 days holiday including Bank Holidays

Qualifications

• Commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• Ability to work efficiently and maintain a clean environment.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly and efficiently.
• Following food safety and hygiene regulations.
• Practicing FIFO stock rotation to keep food fresh.
• Accepting deliveries and handling safe storage of food.
• Preparing, cooking, and serving food according to the café’s menu.
• Resolving customer complaints.
• Maintaining cleanliness in the café.

Skills

Customer service

Health and Safety knowledge

Multitasking

Teamwork

Communication

Job description

Overview

Join to apply for the Cafe Team Member role at Tesco.

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They’re the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our café, you're part of everything – a bit of cooking, a bit of chatting with customers, and a lot of impact. You’ll ensure that every dish you prepare and serve meets the menu promise and safety standards, and you’ll help keep everything, from kitchen equipment to customer tables, tidy and clean.

It’s a lively role with flexible hours, opportunities for progression and more. New colleagues joining us are offered a minimum of 16 guaranteed hours per week, with options to work fewer hours (minimum 12) if desired.

The availability windows shown in the table indicate the periods of time we’d like you to be available. We schedule contracted hours within these times and provide 3 weeks’ notice of shifts. We are open to flexibility if your availability closely matches but does not exactly align with advertised times.

Please note that you need to be 18 or over to apply for this role.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly, efficiently and with care.
• Following food safety and hygiene regulations while keeping daily records.
• Practising first in, first out (FIFO) stock rotation to keep our food fresh.
• Accepting deliveries and handling the safe storage of food.
• Following all operational policies and procedures.
• Preparing, cooking, and serving food according to the café’s menu.
• Maintaining standards and ensuring all food products are available.
• Knowing the café’s menu inside and out and serving food as intended.
• Resolving customer complaints and passing on information to the Café Manager.
• Staying up-to-date with business communications and new initiatives.
• Clearing and sanitising tables to keep the café clean.

You will need

• A commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• Ability to work efficiently and maintain a clean environment.

Personal

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.
• Adaptable to working in a fast-paced environment.

What’s in it for you?

Alongside a fantastic work-life balance, we offer benefits that help make The Café a great place to work, including but not limited to:

• Colleague Card after 3 months service with discounts at Tesco
• Flexible working from day one
• Retirement savings plan
• Life Assurance
• Access to wellbeing resources
• Exclusive deals and discounts on everyday purchases
• Uniform provided and support for life’s moments
• Holiday starting at 28 days (including Bank Holidays)
• Access to colleague networks for diverse backgrounds

About Us

With 329 Cafes nationwide, Tesco Cafes aim for high customer service standards in a friendly, inclusive environment. Tesco is committed to DE&I and provides an accessible recruitment process. We welcome flexible working discussions throughout your application.

We are proud to be Disability Confident Leader and provide accessibility support information on request.

On occasions, high volumes of applicants may lead to early closing of roles. Feedback is provided to candidates who attend interviews.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing
• Retail