Cafe Team Leader: Customer Experience & Ops Coach

Tesco; Abingdon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK retail chain is seeking a Team Leader for their Café in Abingdon to ensure excellent customer service and smooth daily operations. This role involves leading the team, maintaining safety standards, and supporting staff development. Candidates should have a background in hospitality and be passionate about customer service. An inclusive workplace culture is emphasized, with flexible working options to accommodate diverse needs.

Benefits

Flexible working options

Development and training opportunities

Inclusive workplace environment

Qualifications

• Background in hospitality management.
• Experience as a Team/Shift Leader.
• Knowledge of health and safety regulations.

Responsibilities

• Maintain operational and safety standards.
• Ensure food safety regulations are met.
• Oversee café operations in Manager's absence.
• Support Café Manager with coaching and development.

Skills

Effective communication skills

Ability to multitask

Confidence using initiative

Education

Background in hospitality with Team/Shift Leader experience

Health & Safety knowledge

Food Safety knowledge

Job description

A leading UK retail chain is seeking a Team Leader for their Café in Abingdon to ensure excellent customer service and smooth daily operations. This role involves leading the team, maintaining safety standards, and supporting staff development. Candidates should have a background in hospitality and be passionate about customer service. An inclusive workplace culture is emphasized, with flexible working options to accommodate diverse needs.