Business Systems Lead, Force Command Centre (24/7 Ops)

Sussex Police; Littleton; On-site; GBP 38,000 - 46,000; Full time

Job summary

A regional police force in Littleton seeks a Business Systems Supervisor to ensure operational efficiency in their Command Centre. You will manage a team, guide system improvements, and handle technical responsibilities. The ideal candidate has A-Level education in a relevant field and experience in technical project delivery, particularly within policing or IT environments. We promote flexible working arrangements and value diverse applicants. You’ll need to pass Vetting and support 24/7 operations.

Benefits

Career progression

Contributory pension scheme

Generous annual leave

On-site gyms

Discounted healthcare scheme

Qualifications

• Educated to A-Level indirectly related subjects like IT or Computer Science.
• Proven experience in managing technical systems in high-demand environments.
• Experience working in a regulated environment with data protection knowledge.

Responsibilities

• Supervise and support the Business Systems Team.
• Implement changes to systems in a controlled manner.
• Coordinate tasks and support team member development.

Skills

Managing technical systems

Line-managing technical staff

System lifecycle management

Communication with non-technical stakeholders

Collaborative work across departments

Education

A-Level in IT, Computer Science, or Systems Engineering

Tools

SAAS platforms

CRM/contact management systems

Call handling technologies

Job description

A regional police force in Littleton seeks a Business Systems Supervisor to ensure operational efficiency in their Command Centre. You will manage a team, guide system improvements, and handle technical responsibilities. The ideal candidate has A-Level education in a relevant field and experience in technical project delivery, particularly within policing or IT environments. We promote flexible working arrangements and value diverse applicants. You’ll need to pass Vetting and support 24/7 operations.