Business Support Manager - Operations

Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited; Sheffield; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading UK financial institution is seeking a dedicated individual to provide PA and operational support to Chief/MD(s) while assisting teams across the organization. The role offers a competitive salary of up to £45,000 in Sheffield and flexible working hours. Ideal candidates will have strong organizational skills and prior experience in high-level business support. The position requires attendance at the office 2 days a week, contributing to a dynamic and collaborative work environment.

Benefits

30 days annual leave plus bank holidays

Cycle to work scheme

Healthcare cash plan

Group Income Protection

Life assurance

Qualifications

• Experience working for ExCo / SLT level director.
• Ability to manage complex senior diaries.
• Understanding of business support roles.

Responsibilities

• Provide PA and operational support to assigned Chief/MD(s).
• Coordinate Chief/MD-related activities effectively.
• Drive collaboration and continuous improvement across teams.

Skills

Organizational skills

Experience with Microsoft 365

Stakeholder management

Job description

Location: London / Sheffield / Hybrid Working

Salary: Up to £45,000 (Sheffield) / £55,000 (London) depending on experience

Role: Providing PA and operational support to Chief/MD(s) and supporting teams across the Bank

Contract: Permanent

Hours: Full time 37.5 hours per week with flexible days and/or hours (Mon-Fri)

Description

Location: London / Sheffield / Hybrid Working
(Expectation that you will attend an office 2 days per week)

Contract: Permanent

Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)

Salary: Up to £45,000 (Sheffield) / £55,000 (London) depending on experience

THE ROLE

In this role you will provide PA and operational support to your assigned Chief/MD(s) and to work closely, and support teams across the Bank to ensure the delivery of strategic objectives.

Your role will involve working closely with the Chief/MD(s) to ensure that all Chief/MD-related activities, both internal and external, are effectively coordinated, escalated and delegated as appropriate. The role also involves focusing on maintaining strong stakeholder relationships as well as providing proactive and efficient operational support to the wider team, assisting in the running of high-functioning team(s), and driving collaboration and continuous improvement across the team(s) and wider Bank.

You will be committed to providing a high quality standard of business support to all teams and individuals they work with across the Bank, being an ambassador for the business support team.

With an in depth understanding of business support roles within the Bank or similar organization, you will have experience working for ExCo / SLT level director and ability to manage complex senior diaries. Exceptional knowledge and experience of Microsoft 365 suite (including Outlook) and have excellent organisational and prioritisation skills.

• 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
• Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
• Paid voluntary days, maternity, paternity, adoption, and shared parental leave
• Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology…and plenty more

About British Business Bank

The British Business Bank is an established and influential institution with a key mission of driving sustainable growth and prosperity throughout the United Kingdom. It plays a vital role in supporting access to finance for smaller businesses, facilitating their development and contributing to the transition towards a net zero economy.

Since its inception in 2014, the British Business Bank has functioned as a government-owned economic development bank, operating independently to fulfil its objectives. It collaborates with over 200 delivery partners, including high street, digital, specialist, and challenger banks, venture capital and private debt funds, as well as fintech platforms, to implement its programs effectively.

With offices in Sheffield and London, the British Business Bank currently employs approximately 550 individuals.

As an organisation that values flexibility, wellbeing and collaboration, the British Business Bank introduced a hybrid-working model in 2020. Our colleagues typically spend an average of 2 days per week working in our offices, striking a balance between the advantages of remote work and the benefits of in-person collaboration. The successful candidate for this role should be able to commute to our office (unless specified).

At the British Business Bank, we aim to represent the communities we serve, firmly believing that different perspectives make us stronger. We strongly encourage applications from individuals with varied experiences and backgrounds.

As a Disability Confident employer, we commit ourselves to having an inclusive, equitable and accessible recruitment process supporting applicants and employees, making reasonable adjustments whenever it is feasible.