Business Support Assistant - Business Support B3

Nhsayrshireandarran; Port Glasgow; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading healthcare organization is seeking a Business Support Assistant in Port Glasgow to provide administrative support to the multidisciplinary team. Key responsibilities include managing communications, performing record management, and executing general office tasks. Candidates should possess competence in using various computer packages, along with knowledge of office procedures. A background in secretarial roles and familiarity with medical terminology is a plus. This is a fixed-term position requiring flexibility and teamwork.

Qualifications

• Experience in a secretarial or administrative role is required.
• Knowledge of office equipment and systems is necessary.
• Basic medical terminology is advantageous.

Responsibilities

• Provide comprehensive administrative support to the team.
• Act independently with minimal supervision when required.
• Communicate effectively and manage information accurately.

Skills

Computer package competence

Office procedures knowledge

Accurate keyboard skills

Education

Formal qualification in computer packages (e.g., ECDL)

Job description

Company Overview

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non‑clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

Fixed term for 12 months.

The shift pattern for this post is
Over seven days, including weekends and public holidays.

Please note the salary is Pro Rata for part time hours.

Position Overview

An exciting opportunity due to shift in service provision to local community support has arisen within Inverclyde HSCP and we are seeking to appoint a Business Support Assistant, to join the Inverclyde Centre for Independent Living Team based at Gibshill Road, Greenock. The service provides an integrated assessment and response function to prevent avoidable admissions, facilitate timely discharge, provide rehabilitation to intermediate care beds and provide a period of rehabilitation within the community.

Responsibilities

• Provide confidential, comprehensive and varied administrative and secretarial service to the multi‑disciplinary team.
• Act in the absence of direct supervision when required.
• Use initiative and resource while exercising a high degree of confidentiality, diplomacy and tact.
• Communicate proficiently, responding to internal and external calls and ensuring information is passed on accurately and time‑sufficiently.
• Operate within pre‑determined procedures and parameters, acting independently and prioritising work with periodic review from supervisor.
• Perform record management, data input, minute taking, general typing and general admin duties, and reception tasks.

Qualifications & Experience

• Competence in the use of a range of computer packages, evidenced by experience or formal qualification (e.g., ECDL).
• Knowledge of working in an office environment and operation of office equipment and systems.
• Conversant with office procedures and systems and prior experience in a secretarial or administrative role.
• Accurate keyboard skills and general office and reception procedures.
• Basic medical terminology is advantageous.

Contact

Informal contact: Nicola McGhee, Admin Officer, 01475 714350, [e-mail]

Equality & Inclusion

We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. We support applications from across the Armed Forces Community and are committed to work‑life balance, offering flexible working options where service needs allow.

Application Information

Adhere to the application policy: provide original responses; AI, automated tools or third‑party assistance to generate or significantly modify responses is strongly discouraged.