Business Process Outsourcing Associate Director (Growth focused)

Grant Thornton LLP; Reading; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading consulting firm in the UK seeks an Associate Director for its Business Process Outsourcing team. The successful candidate will partner with leadership to shape strategic direction and drive growth through sales and business development initiatives. Strong communication skills and a proactive attitude are essential. The role offers flexible working options and opportunities for professional development.

Benefits

Flexible working options

Opportunities for secondments

Charitable fundraising

Investment in entrepreneurs

Qualifications

• Experience in sales and business development, with exposure to business process outsourcing solutions preferred.
• Communication skills to manage client and delivery team relationships; willingness to travel.
• Strong commercial awareness and ability to engage and influence senior decision makers.
• Good organisational and IT skills, including experience with CRM tools.
• A proactive, can-do attitude.

Responsibilities

• Shape strategic direction by partnering with leadership to understand business priorities.
• Drive growth through origination and conversion of high-value opportunities.
• Nurture executive-level relationships with corporates to generate revenue streams.
• Oversee market engagement campaigns and design outreach strategies.
• Ensure best-in-class client materials and champion digital presence.

Skills

Experience in sales and business development

Excellent communication skills

Strong commercial awareness

Good organisational and IT skills

Proactive, can-do attitude

Education

Professional accounting qualification (ACA, ACCA, etc.)

Tools

Microsoft Dynamics

Job description

Business Process Outsourcing Associate Director (Growth focused)

Join Grant Thornton UK as an Associate Director in our Business Process Outsourcing CFO solutions team.

We empower clients through strategic insight, curiosity, and genuine partnership, and we value an inclusive culture with work‑life balance.

Responsibilities

• Shape strategic direction by partnering with the leadership team to understand business priorities and growth objectives.
• Drive growth through proactive origination and conversion of high‑value opportunities, including developing outsourcing propositions and leading proposal strategies.
• Build senior network across the firm to unlock cross‑service and external market opportunities.
• Establish and nurture executive‑level relationships with corporates across multiple sectors to generate sustainable revenue streams.
• Own key account strategies, ensuring growth plans are implemented and monitored.
• Oversee market engagement campaigns, design outreach strategies and ensure timely, high‑quality follow‑up.
• Represent the firm as a market ambassador at client, intermediary and industry events, translating post‑event actions into tangible opportunities.
• Manage the team and maintain capacity and capability for client requirements, including potential overseas travel.
• Shape thought leadership and sector positioning, generating ideas for market insights and ensuring marketing campaigns deliver ROI.
• Maintain a robust order book and accurate forecasting aligned to growth targets.
• Ensure best‑in‑class client materials, overseeing creation and refresh of sector credentials, pitch templates and case studies.
• Champion digital and social presence, driving sector‑related content and engagement across platforms.
• Foster collaboration and innovation, sharing market intelligence across the BD, Markets & Clients community.

Qualifications

Minimum criteria:

• Experience in sales and business development, with exposure to business process outsourcing solutions preferred.
• Excellent communication skills to manage client and delivery team relationships; willingness to travel to offices both within and outside the UK.
• Strong commercial awareness and ability to engage and influence senior decision makers.
• Good organisational and IT skills, including experience with CRM tools such as Microsoft Dynamics.
• A proactive, can‑do attitude.

Preferred additional skills:

• Professional accounting qualification: ACA, ACCA, ICAS, CA, or CIPFA.
• Experience in outsourcing delivery.

Benefits

We offer flexible working options to support work‑life balance and opportunities such as secondments, charitable fundraising and investment in entrepreneurs.