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A dynamic technology company in Northern Ireland is seeking a Business Development Executive to drive strategic sales and customer account management. The ideal candidate will possess a degree and at least 2-3 years of experience in business development, with a strong ability to cultivate customer relationships. This role requires excellent communication skills, self-motivation, and a passion for delivering outstanding service. Expectations include supporting client accounts, maximising sales, and participating in trade events.
As Business Development Executive, you will help drive strategic sales for the company, using effective sales strategies and key account management to increase repeat business of existing customers and to win new clients. You will work collaboratively with our internal sales and marketing professionals, and externally with our global partners to promote the Sensoteq brand and build the company reputation, in turn supporting revenue generation across sales channels.
Support the strategic management and growth of major OEM client accounts on a global basis, helping to negotiate preferential supply agreements
Maintain up-to-date product forecasts for large client accounts and communicate these to the company supply chain regularly, reviewing when necessary if demand significantly exceeds or falls short of estimates
Work closely with the internal Production and Operations teams on the timely delivery of sales orders
Work together with the Customer Success and Product Teams to ensure major client accounts receive sufficient training and service support
Ensure high customer retention levels and timely payments of annual software subscriptions by nurturing customer relationships
Work together with the wider Business Development team to support dynamic sales plans to grow market share and enter new territories
Maximise sales through building and maintaining strong customer relationships
Respond to inbound enquiries arising from trade shows, website contact or other, arranging initial discovery call and ultimately driving conversion to new business for the Company
Maintain accurate customer information with timely record keeping on the company's CRM
Support the wider sales team to quote, tender for, and win new business
Build Brand reputation by working closely with customers to attain feedback and client testimonials, which can be used to drive new business
Attend global trade shows, conferences and events or undertake market visits as required to identify and win new business
Travel to meet with Customers or visit sites as required to provide support and secure new business
Provide support for the wider marketing/business development team as needed
Degree educated, with a minimum of 2-3 years of experience in a similar role. Our Business Development Executive will have demonstrable experience in developing effective sales strategies, growing existing client accounts and winning new business.
Excellent communication skills, with the ability to develop strong customer relationships and navigate a variety of audiences and industries across all sales channels
Self-motivated with a track record of exceeding business targets, and experience in establishing and maintaining successful customer partnerships
Experience in events and exhibitions coordination, and able to travel
Ability to work in a high-growth, fast-paced environment with excellent time management skills
Good understanding of the tools used to evaluate successful sales campaigns that use a range of tactics
Ability to manage multiple projects, team members and stakeholders, and deliver to a high quality
Industry experience in electronics, engineering, or a key market sector
Passion for delivering excellent service and positively impacting customers
Committed to creating and supporting an inclusive culture to help support business scale-up goals.