Business Administrator

Astutis Ltd; Cardiff; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

A leading health, safety, and environmental training provider in Cardiff is seeking a proactive Business Administrator to join their Finance and Resources team. This hybrid role requires excellent communication and organizational skills to support financial operations such as credit control and invoicing. The ideal candidate will thrive in a fast-paced environment, ensuring the smooth running of the finance function. Competitive salary and excellent benefits offered.

Benefits

Hybrid Working

Life Assurance

Vitality Private Healthcare

Additional Holiday Purchase

Health Cash Plan

Subsidised Gym Memberships

Cycle to Work scheme

Discount Vouchers and Access to Wellbeing Resources

Qualifications

• Proven experience in an administrative role or similar.
• Ability to manage multiple tasks efficiently.
• Interest in finance and business operations.

Responsibilities

• Respond to credit control queries promptly.
• Issue and reconcile monthly customer statements.
• Manage cash collections accurately with SAGE 200.
• Build effective relationships to support business goals.

Skills

Excellent telephone and interpersonal skills

Strong written communication

Confident using Microsoft Excel

Exceptional attention to detail

Proactive with initiative

Flexible and team-oriented

Comfortable working under pressure

Tools

Sage 200

Sage CRM

Job description

Location: Hybrid – Cardiff Office, CF15 7QZ – Daily attendance during probation, reducing to 4 days in office post probation.

Contract type: Permanent, Full‑time. Salary: Up to £27,500 per annum + excellent benefits.

What We Offer

• Hybrid Working
• Life Assurance
• Vitality Private Healthcare
• Additional Holiday Purchase
• Health Cash Plan
• Subsidised Gym Memberships
• Cycle to Work scheme
• Discount Vouchers and Access to Wellbeing Resources

Why We Want You

We're looking for a proactive and detail‑driven Business Administrator to join our Finance and Resources team at Astutis. This role offers an excellent opportunity for someone with a genuine interest in finance to build foundational skills from credit control and invoicing to understanding how a busy finance function operates day‑to‑day. You’ll thrive on accuracy, enjoy creating order in a fast‑paced, high‑growth environment, and take pride in delivering great service to colleagues and clients alike. If you want to learn, grow and play a key role in keeping things running smoothly, this could be the perfect next step for you.

Responsibilities

• Respond to all credit control queries, both internal and external, in a timely manner.
• Issue and reconcile monthly customer statements.
• Obtain approvals for refunds and raise credit notes/invoices as required.
• Manage all cash collection, including cheque and credit card payments, ensuring accurate and prompt posting into SAGE 200.
• Action date requests submitted to the Resource team from the in‑company sales team via an online ticketing system.
• Input course information into the Sage CRM diary system.
• Inform the administration team of any changes to course venues, dates, tutors and other logistics.
• Work within Astutis' systems/procedures and contribute to ISO 9001:2008 accreditation standards.
• Build effective relationships across all Astutis departments to support business goals.

Required Qualifications and Skills

• Excellent telephone and interpersonal skills, with strong written communication.
• Confident using Microsoft Excel and other MS Office 365 applications.
• Exceptional attention to detail and accuracy when inputting data.
• Proactive, positive, and able to use your initiative.
• Flexible, with the ability to work independently and as part of a team.
• Capable of responding effectively to changing priorities.
• Comfortable working under pressure to meet targets and deadlines.

Desirable (but not essential)

• Experience using Sage 200 and Sage CRM.
• A basic understanding of credit control concepts and financial processes.
• Experience working in a high‑growth SME where continuous improvement is encouraged.
• Experience working with corporate customers and understanding their invoicing and payment processes.

We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment.

Equal Opportunity Statement

At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply!

About Us

Astutis Limited is a leading provider of health, safety and environmental training, supporting learners and organisations across the globe. Astutis is part of Wilmington plc – a group committed to helping professionals advance through education, information and training. Being part of Wilmington means you'll have access to a supportive, values‑driven environment with opportunities to grow and develop.

Application Process

Please note: To complete your application, you will be redirected to Wilmington Plc's career site.

Click on APPLY today!

Seniority level: Entry level. Employment type: Contract. Job function: Administrative. Industries: Administrative and Support Services.