Branch Manager

The Hearing Care Partnership; Christchurch; On-site; GBP 35,000 - 45,000; Full time

Job summary

A dynamic retail healthcare provider in Christchurch seeks an experienced Branch Manager. The role involves managing customer relationships, promoting business strategies, and leading a motivated team. Ideal candidates will be qualified Dispensing Opticians with strong communication skills and a commercial mindset. Excellent benefits include staff discounts, a bonus scheme, and contributions towards gym memberships.

Benefits

Staff Discount

Bonus Scheme

Access to Leightons Learning Academy

Contribution Towards Gym/Club Memberships

Life Cover 2 x Salary or 4 x Salary if in Pension Scheme

Qualifications

• Qualified Dispensing Optician needed with strong commercial mindset.
• Strong communication skills are essential for effective people management.

Responsibilities

• Manage customer relationships to ensure satisfaction levels are met.
• Promote branch strategies to enhance business performance.
• Set realistic goals and prioritize actions for future growth.
• Guide and motivate the team to excel in their roles.

Skills

Strong communication skills

People management aptitude

Commercial mindset

Education

Qualified Dispensing Optician

Job description

Overview

ROLE: Branch Manager
LOCATION: Christchurch
REPORTS TO: Area Manager

Are you an experienced Dispensing Optician searching for a new and exciting opportunity in management? Leightons Opticians and Hearing Care are actively searching for a Branch Manager to join our wonderful team situated in Christchurch.

Leightons is a retail opticians and audiology business, founded in 1928. We are proudly independent, family-owned and family run and believe our people are the key to success and longevity. Leightons have grown to have 35 stores, all special and unique – 29 fully owned, 4 franchises and 2 JVPs.

The role

As Branch Manager, you will report directly into the Area Manager with the goal of enhancing branch growth whilst maintaining staff and customer relationships. Core responsibilities behind the position will include:

• Managing the customer relationships, ensuring customer levels of satisfaction remain at their targeted level
• Deliver business results by promoting strategies within branch to enhance performance
• Planning for the future. Setting and achieving realistic business goals by establishing priorities, actions and milestones
• Guiding your team, ensuring they remain motivated and continue to excel within their defined roles

Am I suitable?

This is an ideal position of an experienced Dispensing Optician with a strong commercial mindset. You will need to possess strong communication skills with a strong aptitude for people management, ensuring you are able to lead, motivate and guide the team.

Mandatory Requirements:

• Qualified Dispensing Optician
• Fully Registered with the GOC

Benefits:

• Staff Discount
• Bonus Scheme
• Access to Leightons Learning Academy
• Contribution Towards Gym/Club Memberships
• Life Cover 2 x Salary or 4 x Salary if in Pension Scheme

We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).