Branch Assistant

Epwin Group; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading national supplier of plastic building products is seeking a Branch Assistant in Cardiff. This role focuses on customer service, teamwork, and compliance in a dynamic trade environment. Candidates must have a full valid driving license and a positive attitude. The position offers career progression within a vibrant company with comprehensive training and benefits including 24 days of annual leave and a company pension.

Benefits

24 days annual leave plus bank holidays

Company pension

Employee discounts through TELUS

On the job and online training

Monthly awards for outstanding contributions

Qualifications

• Must have a full valid driving license.
• Good organisational skills.
• Experience in a trade counter environment preferred.
• Previous experience in a driving role advantageous.
• Willing to assist in all aspects of running the branch.

Responsibilities

• Provide excellent customer service.
• Maintain high standards within the trade counter area.
• Assist with health and safety compliance.
• Competent with multi-drop deliveries.
• Achieve branch performance targets with the team.

Skills

Customer service

Organisational skills

Driving

Teamwork

IT literacy

Job description

- This role is predominantly driving, therefore a full driving license is required

JOB TITLE

Branch Assistant

LOCATION

Cardiff

Who are we?

With nearly 30 branches nationwide and endless opportunity for personal progression, working with National Plastics is an exciting prospect. We supply quality plastic building products to the trade and public, including roofline, rainwater, windows, doors and roofing. As part of the Epwin Group Plc, we’re proud to be part of a much larger family of successful

Our trade counters

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

The role of a Branch Assistant:

• Works together with the team to provide excellent customer service.
• Help maintain high standards within the trade counter area and warehouse.
• Has a can-do/will-do attitude and able to work within a small team.
• Assist with health and safety compliance.
• Is competent with multi-drop deliveries.
• Work with the Branch Manager and the rest of the team to achieve branch performance targets.
• Provide cover in the branch when required.

Our ideal Branch Assistant :

• Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
• Be versatile and prepared to assist in all aspects of running the branch.
• Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.
• Previous experience in a driving role would be advantageous.
• Good organisational skills and be IT literate.
• Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided
• Previous driving experience

What you’ll get

• 24 days annual leave, plus statutory bank holidays.
• Company pension.
• The chance to join a vibrant, progressive company that looks after their people.
• The opportunity to voice your ideas and help shape the future of the business.
• Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
• Enrolment within “TELUS” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
• Monthly awards where our people are recognised for outstanding contributions.
• On the job and on-line training. We invest in our people.