Billing Analyst – Energy Sector, Nottingham

Yu Energy; Nottingham; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading energy provider in Nottingham is seeking a motivated SME Billing Analyst to enhance operational efficiency. In this permanent full-time position, you will resolve customer account issues, manage billing systems, and collaborate with various departments to tackle complex queries. Candidates with energy industry experience are preferred but not essential. The role offers a supportive work environment with opportunities for career progression and various benefits, including 24 days of annual leave and flexible working options.

Benefits

24 days annual leave + bank holidays

Day off on your birthday

Employee Assistance Programme

Annual salary review

Enhanced paternity, maternity and adoption policies

Qualifications

• Passionate and motivated individuals are encouraged to apply.
• Experience in dealing with DC/DA/MOP & DNO is desirable.
• Exposure to industry Data flows with a good understanding of industry interaction is desirable.

Responsibilities

• Resolving specific customer accounts within agreed service level agreements.
• Support maintenance & smooth running of Billing Systems.
• Account set up of large customer multi-sites in billing system for group billing.

Skills

Effective decision-making skills

First-rate communication and interpersonal skills

Strong analytical skills with attention to detail

Ability to work under pressure

Team player

Flexibility

Education

Experience in the energy/metering industry

Job description

A leading energy provider in Nottingham is seeking a motivated SME Billing Analyst to enhance operational efficiency. In this permanent full-time position, you will resolve customer account issues, manage billing systems, and collaborate with various departments to tackle complex queries. Candidates with energy industry experience are preferred but not essential. The role offers a supportive work environment with opportunities for career progression and various benefits, including 24 days of annual leave and flexible working options.