Bartender at Leonardo Royal

Spiritlablondon; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading hotel in London as part of a dynamic staff team committed to providing outstanding hospitality. We are seeking enthusiastic individuals to serve guests effectively, ensuring their satisfaction while maintaining cleanliness and resolving any issues. Enjoy a comprehensive benefits package, including opportunities for professional development and employee recognition.

Benefits

Referral bonuses

Discounted hotel stays for employees

Company pension and life assurance

28 days holiday

Opportunities for professional development

Flexible working hours

Qualifications

• Warm and friendly personality.
• Commitment to high levels of customer service.
• Good teamwork skills.

Responsibilities

• Serving food and drinks.
• Responding to requests and queries promptly.
• Handling cash and till procedures accurately.

Skills

Customer Service

Teamwork

Problem Solving

Job description

The perfect base for exploring the UK’s bustling capital, our Leonardo Royal Hotel London Tower Bridge is close to some of London’s most iconic landmarks, including The Tower of London, The Shard, and Tower Bridge itself. Our 4-star hotel is located just a short walk from East London, with its cosmopolitan coffee shops and eateries, and a short tube ride from Shoreditch’s on-trend bars. The nearest tube station, Tower Hill, is only a seven-minute walk away.

Here at Jurys Inn & Leonardo Hotels, we are looking for an enthusiastic, genuine, and friendly person who will offer an amazing customer experience to our guests to ensure they have a “Happy” stay with us.

We want you to be part of a fun, diverse team that works together to provide wonderful hospitality. We set high standards for ourselves to surprise and delight our customers and deliver a great overall experience.

What we want you to have:

• A warm and friendly personality
• Commitment to delivering high levels of customer service
• Good teamwork skills – we want work to be fun for all our employees
• A genuine interest in providing hospitality to our customers
• The ability to work well under pressure (hospitality is very fast-paced, but don’t worry, you’ll be supported from day one and will adapt quickly to your role)
• Awareness of how to deal with customer complaints and resolve issues to ensure guests have a wonderful stay
• Responsibilities include serving food and drinks, responding to requests and queries promptly and courteously, communicating effectively within a team, handling cash and till procedures accurately, maintaining cleanliness of public areas, and enjoying a rewarding role in hospitality.

Why you should come and work for us?

We offer a place where you can be or become the “best version of yourself” as part of a diverse team delivering memorable hospitality and exceeding guest expectations. We pride ourselves on learning and development, providing you with technical, knowledge, and communication skills to help you achieve your goals.

Some of the great benefits of working for us include:

• Referral bonuses
• Discounted stays at our hotels for you and your friends and family
• Company pension, life assurance, and wellbeing support
• 28 days holiday including bank holidays, increasing with service to 33 days, plus wedding leave
• Opportunities for professional development and leadership growth
• Performance rewards and employee recognition programs
• Flexible working hours with shift work but no split shifts
• Engagement activities and community charity events
• Multiple locations across the UK and Ireland with relocation support

Job Specifics:

Type of employment: Full-time

Contract type: Permanent

Required language skills: Fluent English