Associate Director, Property Management

BNP Paribas Group; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading financial services provider in London seeks an experienced Property Manager to manage commercial properties and client relationships. The role involves overseeing properties for various clients, supporting business development, and managing property management staff. Candidates should have significant experience in commercial property management and strong knowledge of lease management and property accounting. This role fosters a collaborative team environment and offers a commitment to diversity and inclusion.

Qualifications

• Proven experience within a commercial property management department or similar.
• Good knowledge of landlord and tenant law.
• Ability to manage lease events, rent reviews, and expiries.

Responsibilities

• Manage clients and their buildings independently.
• Assist Senior Director in business development.
• Ensure high quality property management services.

Skills

Commercial property management experience

Lease management

Client relationship management

Property management accounting knowledge

Job description

The role

Working with a Senior Director / Director managing and assisting with the management of properties for one of our larger clients.

The individual is to take immediate responsibility and ownership of managing their own clients and their buildings. These may include overseas investors, UK Institutions and Property Companies.

Assist the Senior Director in business development and increasing the team’s fee income through new business and cross selling.

Support the Senior Director / Director in managing the team and the wider services, including Facilities Managers and Client Finance staff working on their instructions.

There is a supporting team of facilities managers, building managers and our Helpdesk, and the job will require liaison with the full complement of property management staff across the business including employees of BNP Paribas Real Estate Facilities Management as well as staff across other business lines such as agency, lease advisory, building consultancy and investment agency businesses.

• Taking responsibility for some clients and helping service others
• Taking line manager responsibility for members of your team
• Providing high quality Property Management to your client and Director
• Management of Lease / Tenancy Schedules
• Liaising with clients, their solicitors and tenants on daily basis
• Attending regular tenant meetings
• Dealing with individual tenant applications and managing all licenses
• Preparing reports for client meetings
• Undertaking regular service charge expenditure monitoring and reporting
• Liaising with property management accounts team on production of annual service charge budgets, approving reconciliations, rent raising reports
• Management of income arrears and recovery, invoice approvals, setting up new properties, completing change notes, updating the Helpdesk and Tramps, etc
• Due diligence for acquisitions and disposals
• Attendance and positive contributions at team and department meetings

Person specification

• Proven experience within a commercial property management department or similar, operating within the office sector and with client facing responsibility
• Managing lease events, rent reviews and expiries
• Dealing with occupier applications proactively
• Good L&T knowledge
• Understanding of office market trends and workspace demands
• Property management accounting knowledge – statements of account, service charges and arrears recovery.
• Managing staff and working collaboratively within a team

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.