Assistant Property Manager

Career Studio; Wolverhampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable lettings agency in Wolverhampton seeks an experienced Assistant Property Manager to join its busy lettings department. The role involves handling tenant inquiries, managing inspections, and ensuring compliance with regulations. Ideal candidates will have at least one year of lettings administration experience and a valid driving licence. This position offers a starting salary of £25,000 negotiable, with opportunities for professional development.

Qualifications

• Minimum of one year letting administration experience is required.
• Driving licence is a must.
• Ability to handle communications professionally.

Responsibilities

• Handle incoming telephone enquiries and queries.
• Conduct clear communication with landlords and tenants.
• Manage tenancy renewals within the lettings system.
• Arrange property inspections and manage the office diary.
• Update management software with tenant applications and ID.
• Progress all lets from application to move-in.
• Arrange legal documents and notify utility companies.

Skills

Lettings administration experience

Effective communication

Customer service

Job description

Assistant Property Manager

Location: Wolverhampton WV1

Salary: £25,000 negotiable

Driving Licence: Required

Our client is a well-established independent sales and lettings agent looking to add an experienced Assistant Property Manager to its busy lettings department in Wolverhampton. Ideally applicants should have a minimum of one year experience in lettings administration.

Main duties will include:

• Effectively handle incoming telephone enquiries and queries
• Conduct clear and professional communication, both face‑to‑face or telephone, with landlords and tenants
• Manage tenancy renewals within the lettings system
• Arrange and carry out property inspections, managing the office diary system to ensure regular on‑time inspections and enter all inspection details on to the office computer system
• Update management software with new tenant applications and ID
• Progress all lets agreed from initial application to property move‑in
• Reference applicants in line with the referencing company
• Arrange all legal documents and paperwork in preparation and change utilities for new tenants on moving in
• Advise tenants and landlords of payments and communicate moves via email or post
• Notify all utilities of new tenancy details including all meter readings
• Maintain and update office window displays with new and agreed lets
• Cover general office administration duties

Additional responsibilities:

• Always act in accordance with GDPR regulations
• Attend all company meetings and training courses
• Look for and point out opportunities to improve company performance
• Inform line manager of ideas which may improve performance
• Carry out duties outside of the initial job description
• Achieve agreed targets and deadlines whilst maintaining outstanding customer service to ensure satisfactory outcomes
• Ensure all duties follow company policy and government legislation

Qualifications: Minimum of one year letting administration experience; driving licence required.

In the first instance contact either Anita or Jodie at Career Studio.