Assistant Duty Event Manager at Brighton Dome & Festival

Community Base; Brighton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local cultural organization in Brighton is looking for an experienced Assistant Duty Event Manager to support the Duty Event Manager during events. The role involves leading a team, ensuring safety and exceptional customer service, and supporting staff to enhance visitor experience. Candidates should be friendly, diligent, and have good availability for weekend and evening shifts. This position offers an hourly rate of £13.57 and involves working at Brighton Dome venues. Apply through the provided recruitment portal.

Qualifications

• Candidates should have weekend and evening availability.
• Experience in supervisory or management roles preferred.
• Commitment to safety and security for audiences and staff.

Responsibilities

• Support and deputise for the Duty Event Manager.
• Lead and mentor a team of Stewards, Security, and Volunteers.
• Ensure FOH areas are set up and managed efficiently.

Skills

Supervising or managing teams

Exceptional customer service

Calm, positive, and friendly demeanor

Job description

Casual position at an hourly rate of £13.57. Candidates should have good weekend and evening availability and must be available for training on the evening of Jan 13th. The Front of House team at Brighton Dome and Brighton Festival are seeking experienced FOH staff to perform the role of Assistant Duty Event Manager during events taking place at the Brighton Dome venues.

The ADEM role supports and deputises for the Duty Event Manager to deliver safe and successful events, providing exceptional customer service including supporting visitors with access needs and welcoming our diverse audiences.
The ADEM plays a key role in leading and mentoring the team of Stewards, Security and Volunteers whilst they are working on shift, ensuring they have the support needed and are prepared for doors to open to the audience.
The safety and security of our audiences and staff members is paramount, and the successful candidates will demonstrate their commitment to these aims and carry out required training to prevent and respond in emergencies. The ADEM plays a key role in ensuring the FOH areas are set up, liaising with other teams as needed and ensuring that FOH staff are supported to maximise sales of ice creams and other ancillary services.

Working as part of a pool of Assistant Duty Event Managers the successful candidates will have experience of supervising or managing teams or be able to demonstrate they have these skills. Candidates will be calm, positive, friendly and diligent as well as being excited to play a key role for our audiences. In addition to acting as the senior member of the FOH staff on duty, the ADEM may also be allocated a stewarding position in some contexts.
Shifts are variable with an emphasis on weekend and evening work.

If you have any questions about this role please contact [e-mail] To apply for this role please visit our recruitment portal here:
https://jobs.brightondome.org/position/assistant-duty-event-manager

Closing Date: Wednesday 10th December at midday
Interviews to take place on Friday 12th & Tuesday 16th December

Brighton Dome and Festival Ltd is a registered charity and pursues a policy of equal opportunities. Brighton Dome & Festival values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from all backgrounds and all parts of the community, particularly disabled people and ethnically diverse people who are currently under‑represented. All applications are judged on merit