ASB & Legal Officer

Your Housing Group; Warrington; Hybrid; GBP 31,000 - 39,000; Full time

Job summary

A community-focused housing organization is looking for an ASB & Legal Officer to join their Housing Management team. You will cover the Staffordshire/Moorlands area, working closely with customers and external stakeholders to manage and resolve anti-social behavior cases. This role involves contributing to safe environments for tenants and provides a competitive salary of £31,685 – £38,390 along with comprehensive benefits and a supportive work culture.

Benefits

25 days annual leave

Contributory pension scheme

Healthcare cash plan

Employee discounts

Qualifications

• Good level of knowledge of current Housing Legislation and Tenancy Enforcement.
• Experience in preparing witness statements and court applications.
• Ability to work with various stakeholders and resolve cases.

Responsibilities

• Investigate and resolve ASB cases.
• Manage relationships with local government and police.
• Liaise on behalf of customers and the Group.

Skills

Knowledge of Housing Legislation

Experience with legal processes

Community safety management

Strong communication skills

Job description

Location: Staffordshire/Moorlands (Regional Worker)

Weekly Hours: 35 (Monday to Friday)

So…. What is this role exactly?

This is an exciting opportunity for a ASB & Legal Officer working within the Housing Management team, covering the Staffordshire/Moorlands area.

We are looking for someone who can provide an excellent services to our customers. Our top 2 priorities are Safe Environments and Passionate people within our YHG plan – as an ASB & Legal Officer, you will play a key role in this by improving neighbourhoods and sustaining successful tenancies for our customers.

What will my working week look like?

You will live within a reasonable distance to the Staffordshire/Moorlands area so there is no excessive travel and to be able to cover your patch. You will also need to be based within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed.

You need to have access to your own vehicle and will have freedom to manage your own diary around your customer visits and stakeholder meetings.

What will I be responsible for doing?

You will work closely with customers to investigate, determine appropriate actions, manage and resolve cases, and work with a wide range of external stakeholders (Local Government, Police, Community Safety and Safeguarding Teams), liaising on behalf of both the customer and the Group.

And what would make me stand out from the crowd?

To be a successful as an ASB & Legal Officer, here at YHG, you will have…

• A good level of knowledge of current Housing Legislation and Tenancy Enforcement (Anti‑Social Behaviour, Crime and Disorder)
• Experience of legal processes i.e. preparation of witness statements, court applications, working in conjunction with legal providers and court attendance.
• Experience of and management of a wide range of community safety services, including investigating, managing and resolving a diverse range of cases including tenancy breaches and Anti‑Social Behaviour.

Ideally you will be a…

• Collaborative team player
• Strong communicator, both written and verbal

This role is really suited to someone who likes to help people, resolve problems and is able to manage conflict.

We invest in our colleagues, when you join us, your existing ASB and Legal knowledge will be further reinforced/refreshed with comprehensive training from an external expert ASB Training Provider.

If you feel this could be the right role for you, we would love to hear from you!

That all sounds great, what’s in it for me?

In return we offer £31,685 – £38,390 for a 35‑hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our wellbeing, social, collaboration and meeting space, in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level healthcare cash plan, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group’s career’s website - www.yourhousinggroup.co.uk/careers .

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector‑leading landlords, we are proud to play our role in tackling the UK’s housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Additions

As part of our pre‑employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check.

Closing Date: Friday 30th January 2026

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.