Area Service Manager

Kone México; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading service company is seeking a driven Area Service Manager to lead operations in London. You'll manage a team of Service Engineers, ensuring high-quality service and outstanding customer satisfaction. Ideal candidates are organised, customer-focused, and possess strong leadership skills. Competitive salary and benefits on offer.

Benefits

25 days holiday plus bank holidays

Company pension scheme

Life Assurance

Employee Assistance Programme

Personal Development Incentive

Cycle to work scheme

Qualifications

• Strong leadership and people-management skills.
• Excellent communication and relationship-building.
• Background in service operations, ideally lifts/escalators.

Responsibilities

• Lead, coach, and support a team of Service Engineers.
• Build relationships with customers and key partners.
• Drive service quality, safety, and operational performance.
• Oversee route planning and job prioritisation.
• Manage financial performance and customer contracts.

Skills

Leadership and team management

Communication skills

Customer-focused

Organisational skills

Results-driven mindset

Job description

Area Service Manager page is loaded## Area Service Managerlocations: Londontime type: Full timeposted on: Vandaag geplaatstjob requisition id: R0655322**Area Service Manager – KONE**We’re looking for a driven and people-focused Area Service Manager to lead our service operations. In this role, you’ll manage a team of Service Engineers, ensure outstanding customer satisfaction, and deliver high-quality maintenance performance across your area.**Key Responsibilities*** Lead, coach and support a team of Service Engineers* Build strong relationships with customers and key partners* Drive service quality, safety and operational performance* Oversee route planning, resource allocation and job prioritisation* Manage financial performance, KPIs and customer contracts**What We’re Looking For*** Strong leadership and people-management skills* Excellent communication and relationship-building* Background in service operations (lifts/escalators ideal)* Customer-focused, organised and results-drivenWe offer a range of fantastic benefits including:**Benefits:*** **Competitive salary (dependent on experience).*** **Clear career progression pathways.*** **Extensive training opportunities through our dedicated learning platform.*** **25 days holiday (plus bank holidays).*** **Company pension scheme.*** **Life Assurance and Employee Assistance Programme.*** **Personal Development Incentive (PDI).*** **Cycle to work scheme and other employee perks.**If you are passionate about the lift industry and looking for a new challenge with a leading company, we’d love to hear from you!**Please note:**This role is not eligible for visa sponsorship.Bij KONE geloven we dat onze medewerkers de sleutel zijn tot succes. We zijn trots op de arbeidsvoorwaarden die wij bieden, deze dragen bij aan de betrokkenheid en motivatie van onze medewerkers. We hebben een open en informele cultuur waar medewerkers met respect voor elkaar samenwerken met als streven de beste resultaten te behalen. Dit helpt ons om van KONE een ‘great place to work’ te maken. We ondersteunen persoonlijke groei en bieden diverse kansen aan om je carrière binnen KONE verder te ontwikkelen.Bekijk hier onze vacatures: