Apprentice Business Administrator

TMJ Legal Services Ltd; Peterlee; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional legal firm is offering a full-time Business Administration Apprenticeship based in Peterlee. In this role, you will provide essential administrative support, manage client communications, and assist with various tasks to aid business operations. Candidates must have a GCSE in Maths (grade 4) and possess strong customer care skills. The apprenticeship lasts 1 year 6 months, with competitive starting pay of £14,133.60, and further training opportunities will be provided.

Qualifications

• Strong customer care skills with the ability to assist clients efficiently.
• Logical reasoning to handle administrative tasks effectively.
• Initiative in managing the reception area and tasks.

Responsibilities

• Provide general administration assistance including answering calls and managing diaries.
• Greet clients and ensure timely appointments.
• Maintain confidentiality and adhere to business policies.

Skills

Customer care skills

Logical

Initiative

Education

GCSE in Maths (grade 4)

Job description

Role and Responsibilities

You are expected to carry out your duties in a professional, efficient and friendly manner at all times. To provide general administration assistance where necessary including:

• Answering incoming calls and forwarding appropriately.
• Making appointments for clients and maintaining diaries.
• Greeting clients/visitors and ensuring they are seen by the appropriate person with the minimum of delay.
• Taking cash or cheques from clients and issuing receipts.
• Managing incoming and outgoing post and faxes, including scanning incoming post to members of staff.
• Assisting with photocopying and scanning.
• Typing.
• Filing.
• Keeping the reception area tidy and the information displays stocked with current leaflets.

Other responsibilities/duties

• Business Administration Apprentices are not authorised or held out to give any legal advice to clients and must not do so.
• Client confidentiality is to be maintained at all times.
• Such other reasonable tasks as and when required to assist and further the business of the employer.
• Compliance with the policies, procedures and systems set out in the Quality Procedures Manual.

Person requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

GCSE in:

• Maths (grade 4)

Skills:

• Customer care skills
• Logical
• Initiative

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training course: Business administrator (level 3)

Duration

1 year 6 months

Salary

£14,133.60 for your first year, then it could increase depending on your age

Working hours

Full Time - 36.25 hours per week

Company information

We are a regional firm of solicitors established in 1986 offering a wide range of services to private and business clients.

We offer an enjoyable and rewarding working environment and a friendly team. We are committed to growth and development and offer opportunities for all our staff to shape their careers in the way that is right for them. We encourage a proper work/life balance so that when our staff leave the office, they leave their work behind.