Airport Dispatch & Ground Ops Lead (Shift Premium)

Jet2careers; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading airline company is seeking Ground Operations team members at London Gatwick Airport. The role involves facilitating aircraft turnaround, assisting customers at check-in, and ensuring safety and service quality. Ideal candidates will have prior experience in Ground Operations, strong teamwork skills, and the ability to obtain a UK Driving Licence. This position offers a permanent contract with competitive pay and employee benefits.

Benefits

Discretionary profit share bonus scheme

30 or 37.5 hour per week permanent contract

34 days holiday entitlement

Colleague discounts on Jet2holidays

Access to Mental Health First Aiders

Retail discounts on various services

Qualifications

• Previous experience within a Ground Operations environment.
• Understanding of the technical aspects of the aircraft turnaround process.
• Ability to hold a full UK Driving Licence and pass a Medical.

Responsibilities

• Facilitate aircraft turnaround, working with involved teams.
• Perform pre-flight check requirements and prepare loading documentation.
• Welcome customers at check-in and manage queues efficiently.
• Assist during boarding and support customers upon their return.
• Deliver effective and friendly service that promotes brand values.

Skills

Experience in Ground Operations

Understanding of aircraft turnaround

Teamwork skills

Organizational skills

Positive and conscientious approach

Job description

A leading airline company is seeking Ground Operations team members at London Gatwick Airport. The role involves facilitating aircraft turnaround, assisting customers at check-in, and ensuring safety and service quality. Ideal candidates will have prior experience in Ground Operations, strong teamwork skills, and the ability to obtain a UK Driving Licence. This position offers a permanent contract with competitive pay and employee benefits.