Aftersales Admin & Support Specialist (33.5h/wk)

D&F Services, LLC; Manchester; On-site; GBP 21,000 - 23,000; Full time

Job summary

A customer service firm is seeking an Aftersales Administrator in Manchester to provide support for customer orders, manage aftersales inquiries, and assist in repairs. The role requires 2+ years of administrator experience, strong communication skills, and the ability to multitask in a fast-paced environment. Benefits include free parking and a pension scheme, with competitive pay between £21,300 to £23,000 annually.

Benefits

Free Onsite Parking

Company Pension Scheme

Paid Holidays

Qualifications

• 2+ years of experience in administrator duties.
• Excellent communication skills and professional demeanor are essential.
• Ability to manage time effectively and handle multiple tasks.

Responsibilities

• Input data for engineers accurately.
• Respond to customer aftersales issues via phone and email.
• Process orders and generate quotes and invoices.
• Liaise with engineers and Area Sales Managers.

Skills

Administrator duties

Excellent Communication Skills

Time Management

Organised

Professional Manor

Reliable

Experience of using Window Dynamics

Confident of using Word & Excel

Able to Multi-task

Able to deal with a high volume of work

Job description

A customer service firm is seeking an Aftersales Administrator in Manchester to provide support for customer orders, manage aftersales inquiries, and assist in repairs. The role requires 2+ years of administrator experience, strong communication skills, and the ability to multitask in a fast-paced environment. Benefits include free parking and a pension scheme, with competitive pay between £21,300 to £23,000 annually.