Administrator

Anchor Group Services Ltd; Chester; On-site; GBP 19,000 - 23,000; Full time

Job summary

A leading service provider in Chester is looking for an experienced Administrator to join their Human Resources department. The role involves managing inquiries, coordinating orders, handling mail, and providing administrative support. Candidates should have excellent organizational skills, attention to detail, and be able to multitask effectively. This position offers a supportive work environment and the chance for career progression.

Benefits

Employee assistance programme

Wage advances via Wagestream

Access to accredited online training via Anchor Academy

Cycle to Work Scheme

Auto Enrollment Pension

Qualifications

• Strong organizational skills and proven administrative experience.
• Ability to thrive in a busy, supportive environment.
• Experience in providing effective administrative support to a busy team is essential.

Responsibilities

• Act as the first point of contact for telephone enquiries.
• Coordinate uniform orders and manage stock levels.
• Handle all incoming and outgoing mail.
• Manage employee queries and ensure timely processing.
• Maintain digital and hard copy filing systems.
• Provide administrative support for HR processes.

Skills

Organizational skills

Attention to detail

IT skills (Word, PowerPoint, Excel, Outlook)

Multitasking

Written communication

Job description

Chester, United Kingdom | Posted on 24/11/2025

With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers.

With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.

Apply today and become part of Team Anchor, we are excited to be a part of your journey.

Job Description

Job Role: Administrator

Working Hours: Monday to Friday (9am–5pm) - 35 hours per week

Salary: £22,995 per annum

Location: Chester Business Park, CH4 9QE

Start Date: ASAP

Overview

Due to the continued growth and success of our business, we are delighted to be expanding the team and have a fantastic opportunity for an Administrator to join our Human Resources department. This is a great time to come on board and be part of a thriving, forward-looking organisation.

We are looking for someone with strong organisational skills and proven administrative experience who can manage a variety of tasks efficiently. HR experience is not necessary, as full training will be provided. You will just need enthusiasm, attention to detail, and the ability to thrive in a busy, supportive environment.

Please note, we do not provide visa or sponsorship support for this role.

Duties & Responsibilities

• First point of contact for telephone enquiries.
• Coordinating the ordering and distribution of uniforms for new staff, and processing requests for replacement items for current staff. This includes managing stock levels, liaising with suppliers, and ensuring timely processing of related invoices.
• Handling all incoming and outgoing mail, ensuring timely distribution and dispatch.
• Handling portal-related employee queries and ensuring all requests are processed accurately and efficiently within set deadlines.
• Document management and filing, ensuring accurate filing, both digital and hard copy, of key administrative documents. Maintaining organised and up-to-date records, supporting document retrieval when required, and ensuring compliance with document retention policies.
• Zoho Sign account maintenance: Overseeing the Zoho Sign account, ensuring that electronic document workflows (sending, receiving, and tracking signatures) are managed effectively. This includes troubleshooting any technical issues and ensuring documents are processed in a timely manner.
• Administrative support for HR processes: Assisting the HR team with a range of administrative tasks to ensure the smooth running of the department. This includes scheduling meetings, preparing documents, and assisting with any ad hoc projects that require administrative support.
• Processing invoices (such as uniform orders), ensuring timely approval and payment. Liaising with external suppliers to ensure service levels are maintained and resolve any issues that arise.
• Providing overall administrative support to the HR department, including photocopying, scanning, and maintaining office supplies.

Requirements

• Excellent organisational skills with strong attention to detail
• Ability to multitask and prioritise your workload effectively
• Strong IT skills, including Microsoft Word, PowerPoint, Excel, and Outlook
• Experience in maintaining manual and computerised filing systems
• Ability to maintain strict confidentiality and comply with GDPR requirements
• Strong written communication skills, including professional email correspondence
• A teamplayer with a positive and flexible approach to work
• Calm and resourceful, able to handle pressure in a busy work environment
• Previous experience of providing effective administrative support to a busy team is essential
• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Auto Enrolment Pension
• Stream – access to pay as you earn it
• Cycle to Work Scheme Available
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: HR Administrator, Administrator, Admin, Office Administrator, Administrative Assistant, Office Admin, Admin Assistant, Administrative Coordinator, Administrative Officer, Administrative Specialist, Admin Support, Business Administrator, Office Administrator, Office Assistant, Office Coordinator, Office Support Specialist, Office Clerk

Within commuting distance of: Chester, Mold, Broughton, Deeside, Birkenhead, Flint, Wrexham, Ellesmere Port, the Wirral and surrounding areas.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.