Administrator

Charters Estate Agents Ltd; Chandler's Ford; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading estate agency in Chandler's Ford is looking for an experienced Administrator to assist in day-to-day operations. The successful candidate will manage correspondence, prepare marketing materials, and be the primary contact for inquiries, ensuring professional interaction with clients. The ideal profile includes administrative experience, proficiency in Microsoft Office, and strong organisational skills. This role offers a competitive salary and multiple employee benefits.

Benefits

Smart spending app for discounts

Employee Assistance Programme

Annual leave purchase scheme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced family-friendly leave

Competitive base pay with bonuses

Pension pot coverage

Funding for professional qualifications

Company socials

Qualifications

• Proven experience in a similar administrative role, preferably within the property sector.
• Ability to multitask and prioritise tasks effectively in a fast-paced environment.
• Discretion and confidentiality when handling sensitive information.

Responsibilities

• Manage day‑to‑day administrative tasks, including correspondence to buyers and sellers.
• Prepare and distribute information packs and marketing documents as required.
• Serve as the primary point of contact for internal and external enquiries.

Skills

Administrative experience

Proficiency in Microsoft Office

Organisational skills

Communication skills

Interpersonal skills

Job description

Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Responsibilities

• Manage day‑to‑day administrative tasks, including correspondence to buyers and sellers, and sending out memorandums of sale.
• Prepare and distribute information packs, liaising with the creative teams to produce property particulars, marketing and other documents as required.
• Serve as the primary point of contact for internal and external enquiries, both via phone and email.
• Maintain a professional and courteous demeanor when interacting with clients, colleagues, and stakeholders.
• Ensure office protocols and procedures are followed, including health and safety.
• Collaborate with team members to facilitate efficient workflow and communication.

Qualifications

• Proven experience in a similar administrative role, preferably within the property sector.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Excellent organisational skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritise tasks effectively in a fast‑paced environment.
• Discretion and confidentiality when handling sensitive information.
• Knowledge of UK property law is advantageous but not essential.
• Passionate about property – a bonus.

Benefits

• Smart spending app with discounts at over 900 retailers; wellbeing centre resources to help you improve health and financial wellbeing.
• Employee Assistance Programme offering free counselling support sessions.
• Annual leave purchase scheme giving the option to buy up to an extra 5 days of holiday.
• Smart Tech Scheme—latest gadgets and appliances.
• Cycle2Work Scheme to reduce your carbon footprint.
• Enhanced family‑friendly leave for maternity, paternity, adoption, and IVF.
• Competitive base pay aligned with market value plus incentivised commission and performance bonuses for most roles.
• Special days and celebrations for length of service.
• Pension pot coverage for retirement planning.
• Funding for professional qualifications to support your career development.
• Company socials and a fun workplace culture.

EEO and Inclusion

We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. At Charters, we value diversity and inclusion. Join us and experience a workplace that truly values you.

Apply Today

Apply today to join our dynamic team as an Administrator in our Head Office. This role offers an OTE of £25,500 pa.