Administrative Assistant - Licensing & Customer Service

North East Ambition; North East; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A local authority organization in North East England is seeking a full-time Administration Assistant for a temporary period of 18 months. The successful candidate will provide key administrative support to the Community Protection team, including managing customer enquiries and processing orders. Candidates must have at least 5 GCSEs or equivalent and should possess strong communication and IT skills. Benefits include a competitive salary, generous leave entitlement, and hybrid working arrangements.

Benefits

Attractive salary

27 days annual leave

Local Government Pension Scheme

Flexible working arrangements

Qualifications

• Good communication skills to interact effectively.
• Ability to work under pressure to meet tight deadlines.
• Well-organised and flexible approach to tasks.

Responsibilities

• Provide admin support for licenses related to Animal Licences and Body Art.
• Process orders for Community Protection services.
• Log and manage customer service requests.
• Handle telephone and email enquiries.
• Take minutes at meetings.
• Perform general administrative duties.

Skills

Communication skills

IT skills

Organized

Flexibility

Team player

Education

5 GCSEs (grades A-C) or equivalent

Job description

A local authority organization in North East England is seeking a full-time Administration Assistant for a temporary period of 18 months. The successful candidate will provide key administrative support to the Community Protection team, including managing customer enquiries and processing orders. Candidates must have at least 5 GCSEs or equivalent and should possess strong communication and IT skills. Benefits include a competitive salary, generous leave entitlement, and hybrid working arrangements.