Administration Manager

Transformationunitgm; Weymouth; On-site; GBP 31,000 - 38,000; Full time

Job summary

A leading NHS health service provider is seeking an Administration Manager for the Dorset Pain Management Service to enhance productivity and service improvement. The role entails managing administration functions, developing standardized systems, and coordinating with a multidisciplinary team. Applicants should have relevant experience, strong problem-solving skills, and proficiency in Microsoft Office. This full-time position is based in Weymouth and offers a competitive salary ranging from £31,049 to £37,796 p.a. The role is contract-based for 12 months.

Benefits

27 days of annual leave, rising to 33

Health and wellbeing services

Flexible working options

Free training and career coaching

Salary sacrifice scheme opportunities

Qualifications

• Significant experience in Microsoft Office, especially Outlook, Word, and Excel.
• Recent experience in a comparable administrative role.
• Ability to manage and supervise staff effectively.

Responsibilities

• Support the Service Manager with specific projects.
• Manage administration systems and processes.
• Develop effective working relationships with staff and stakeholders.

Skills

Teamwork

Communication with patients

Problem-solving

Education

Relevant degree or equivalent training

Tools

Microsoft Office suite

SystmOne

Job description

Main area Dorset Pain Management Service Grade Band 5 Contract Fixed term: 12 months (12 month contract from start date) Hours 37.5 hours per week Job ref 152-C304.25

• Full time
• Flexible working
• Home or remote working
• Compressed hours

Employer Dorset HealthCare University NHS Foundation Trust Employer type NHS Site Littlemoor Health Centre Town Weymouth Salary £31,049 - £37,796 p.a. pro rata for part time Salary period Yearly Closing 04/01/2026 23:59

Administration Manager

Band 5

Job overview

The Dorset Pain Management Service is a vibrant service, passionate about continuous service improvement. We are a multidisciplinary‑professional team working across Dorset offering individual pain management programmes (groups or 1:1) alongside interventions/procedures (as clinically necessary). The staff mix includes Pain Consultants, Psychologists, Physiotherapists, pain and mental health Nurses and Occupational Therapists, Therapy Assistants, trainees from various departments and our hardworking admin support team.

We are looking for a dynamic individual to work across the Pain Service to increase service productivity and service improvement. You will work closely with all professional groups and led by the Service Manager. You will need to be good a problem solving, taking initiative and completing projects.

37.5 hours per week, work base is negotiable.

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Main duties of the job

An average day would see you working with our Experts By Experience, admin team leads, clinical systems and theatre team. You will need to be good at working in a team, communicating with patients and using digital resources.

Under the direction of the Service Manager to:

• Undertake specific and defined pieces of work to support the Service Manager and service projects
• Manage the administration functions, systems and processes of the service.
• Develop effective working relationships with all staff and key stakeholders
• Develop standardised administration systems and functions in conjunction with the Service manager and Clinical Lead
• Direct line management of the Administration staff as appropriate and an overarching responsibility for the administration team staff as a whole
• Share time across admin offices service wide to ensure effective working relationships with staff and clarity on working practice is obtained and monitored.
• Work will be managed, with clearly defined objectives whichthe post holder will prioritise and deliver, but priorities may change and the post holder will need to be adaptable.

Working for our organisation

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined‑up healthcare services. We’re a dynamic, forward‑looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000‑strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over‑reliance of AI tools which is negatively impacting applications as they remove candidate’s individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [e-mail]

Person specification

Knowledge, skills and training

• Relevant degree or equivalent level of training and experience
• Significant experience and competence in the Microsoft Office suite particularly Outlook, Word and Excel.

Job specific experience

• Recent previous experience within a comparable role and level of responsibility
• Previous experience of developing and implementing defined administrative procedures
• Recent previous experience of working within a customer focused environment

Managerial/supervisory experience

• Experience in managing/supervising staff
• Demonstrated ability to analyse situations and to provide a resolution
• Demonstrated understanding of continuous quality improvement including audit

IT

• excel or systmone
• excel or systmone
• Able to plan, organise and prioritise activities and own workload

At Dorset HealthCare we want to offer all our staff the opportunity to work flexibly, putting health and wellbeing first, whilst continuing the delivery of excellent patient care. Flexible working looks different for everyone and we welcome applicants to discuss flexible working opportunities with the recruiting manager.

What working for us will provide:

• 27 days of annual leave, rising to 33 over ten years (for staff on Agenda for Change terms and conditions)
• Health and wellbeing services
• Flexible working options, including family‑friendly hours
• Free training and one‑to‑one career coaching to reach your career goals
• Preceptorship programme for newly qualified nurses and AHPs
• Access to nine staff networks – have a voice and transform our Trust
• Relocation costs where applicable
• Salary sacrifice scheme opportunities – including childcare vouchers, car lease and cycle scheme, home technology equipment, and buying annual leave
• NHS discounts to save on your shopping, gym membership and more

Visit our careers website to learn more about our culture, staff stories, benefits, development programmes and opportunities.
What you need to do:

Before applying for this post, please do ensure that you have read the job description and person specification requirements. If you think you have everything we’re looking for, then we’d love to hear from you, alternatively if you would like more information about the role please do not hesitate to contact us.

Regrettably, we are not able to offer sponsorship for all our job roles. If you attempt to apply for a role that we do not offer sponsorship for, you will receive notification of this at the time of starting your application and you will not be able to proceed. At this point, we wish to thank you for your interest in working for us and apologise we cannot take your application any further.

Please note that from January 2021, to work in the UK candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Further guidance can be found on the gov.uk website. It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.