Administration Assistant

Newcastle City Library; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prominent academic institution in Newcastle upon Tyne is seeking an administrative assistant to support a visually impaired senior lecturer in clinical research and teaching. The role is part-time, requiring 10 hours per week, and involves providing comprehensive administrative support, including managing sensitive information and organizing meetings. Ideal candidates will possess strong organizational skills, experience in administration, and a commitment to inclusivity. This is a fixed-term position available immediately until September 2028.

Benefits

Generous holiday package

Pension schemes

Health and wellbeing initiatives

Qualifications

• Experience of managing confidential and/or sensitive information.
• Excellent interpersonal and communication skills.
• Demonstrable administrative skills.

Responsibilities

• Support the Senior Lecturer in the delivery of administrative activity.
• Assist with reading out written notes from medical records.
• Provide general administrative support as required.

Skills

Ability to work with a colleague with disability

Experience managing confidential information

Excellent organizational skills

Excellent IT skills (Microsoft Office)

Attention to detail

Education

Grade A-C in English Language and Mathematics GCSE or equivalent

Tools

Microsoft Office (Outlook, Excel, Word)

SAP

Job description

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 04 January 2026

The Role

The University’s Vision and Strategy sets out an ambitious and exciting journey, to be a people focused, world‑leading university that harnesses academic excellence, innovation and creativity to advance knowledge and provide benefits to individuals, to organisations and to society as a whole. You will be part of the Research Delivery Community in Professional Services, Faculty of Medical Sciences. The purpose of this role is to provide a comprehensive administrative support to a visually impaired senior lecturer working in clinical research and teaching, using existing administrative skills to make a difference to a colleague’s working life.

This role will be 10 hours per week with the hours of work to be agreed mutually with the senior lecturer and the post holder.

This is a fixed term post available immediately until 09 September 2028.

For informal enquiries regarding the role, please contact Lishan Sung ([e-mail]).

• Support the Senior Lecturer in the delivery of administrative activity
• Assist the Senior Lecturer with reading out the written notes from medical records on sensitive medical related research topics
• Assist with all filing and management of all associated study paperwork and documents.
• Assist the Senior Lecturer in scanner protocol development by reading out the display of the scanner computer and operate following the instruction.
• Provide support with student handwritten course work by reading out the handwritten course notes from the student.
• Provide general administrative support as required with meetings, seminars (often in different locations), navigating and bringing key written information to the attention of the Senior Lecturer.
• Provide note taking at Senior Lecturer’s annual appraisal.
• Undertake other reasonable duties or responsibilities as requested by the Senior Lecturer

The Person (Essential)

Knowledge, Skills and Experience

• An ability to work with the colleague with disability
• Experience of managing confidential and/or sensitive information with tact and discretion, and a working knowledge of data protection GDPR requirements
• Excellent organisational, interpersonal and communication skills, including the ability to triage queries and issues efficiently
• Excellent IT skills with proficiency in the use of Microsoft Office (especially Outlook, Excel, and Word) products and aptitude for development in and use of core software and data systems (preferably SAP)
• Demonstrable administrative skills, including experience of establishing and maintaining filing systems (electronic and paper), servicing committees etc.
• High attention to detail with a commitment to data accuracy and integrity
• Ability to work quickly and accurately to tight deadlines whilst paying attention to detail
• To work flexibly as required by the demands of the post

Attributes and Behaviour

• Understands the University values and guiding principles
• People orientated, is approachable and has a positive ‘can-do’ attitude
• Has a patient, sensitive and empathetic manner
• Provides a punctual and reliable service
• Works in partnership with others and has excellent interpersonal and organisational skills
• Demonstrates high energy and commitment to delivering an excellent service
• Has a positive attitude towards continuous process improvement
• Sees other areas and people as ‘customers’ and follows through on enquiries and requests
• Demonstrates resilience to the demands of the role and pace of change
• Promotes a culture of mutual respect

Qualifications

• Grade A-C in English Language and Mathematics GCSE (or equivalent) or vocational qualifications with some work experience or significant relevant work experience in the unit or a comparable setting

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a silverAthena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe.