Administration and Prescribing Clerk (Worcestershire)

Cranstoun Group; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare service provider in Worcestershire is seeking a committed Administration and Prescribing Clerk to provide excellent customer service and administrative support. The role demands strong communication and computing skills, ensuring an efficient front-of-house service. Candidates should be organized, team-oriented, and willing to work in a dynamic environment. Training for prescribing administration will be provided, making this an excellent opportunity for individuals looking to develop their skills in a support role.

Qualifications

• Interest in customer service in a challenging environment.
• Ability to manage workloads effectively.
• No experience in prescribing required as training is provided.

Responsibilities

• Be the first point of contact for clients using our services.
• Provide effective administrative support for the Worcestershire service.
• Cover core hours and additional service hours on a rota basis.

Skills

Excellent communication skills

Good written and computing skills

Organised and efficient

Team player

Tools

Microsoft programs

Job description

Administration and Prescribing Clerk (Worcestershire)

Contract: Permanent.

Part-time / Job Share applicants will be considered.

Location: Worcestershire.

Job ref: 1620

Cranstoun Worcestershire provides a range of services for those affected by drugs and alcohol. As part of the administration team, you will be the first point of contact, dealing with people who use our services in a non-judgmental, open and honest manner, helping them to feel comfortable when accessing our service. Working as a team you will also be responsible for providing effective administrative support to the Worcestershire service, including prescribing administration. Experience of prescribing is not required as training will be provided.

You’ll need excellent communication skills to provide a welcoming and informative front of house and telephone service to all our customers. Good written and computing skills are also needed to be able to work confidently with all Microsoft programs and a case management system. We’re looking for a team player who’s organised and efficient to ensure the day‑day workload is managed effectively and completed within agreed deadlines. The ability to transfer your skills from one area of expertise to another would be an advantage.

Above all, you’ll be interested in joining a team that’s committed to providing excellent customer service working within a challenging, fast‑paced, dynamic and rewarding work environment that positively impacts people’s lives.

The service operates core hours of Monday – Friday, 9am – 5pm. They also offer additional service hours on some days between 8am – 9am and 5 – 8pm. There will be a requirement to cover these hours on a rota basis.

All posts will be subject to an enhanced DBS Disclosure.

To apply for this role, please submit your CV, along with a Cover Letter outlining your skills, experience, relevant qualifications and values fit for the role to [e-mail]. Please ensure you clearly state the Job Reference Number on your Cover Letter.

Closing date 4 th January 2026

Interview date week commencing 12 th January 2026