Activation Assistant

ITV; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading television network in the UK is seeking an Activation Sales Assistant in Manchester. This role involves managing airtime deals across channels and ensuring excellent customer service for a portfolio of agencies and advertisers. The ideal candidate will have experience in sales or customer service, strong numerical skills, and a passion for advertising. This position offers a fantastic opportunity to kickstart a career within the vibrant world of media and advertising in a hybrid working environment.

Qualifications

• Experience within a sales/customer service environment.
• Ability to work under pressure and meet deadlines.
• Desirable qualifications in Media or Advertising.
• Strong data reviewing skills on Excel.

Responsibilities

• Manage airtime deals across channels and ITV Hub.
• Provide excellent customer service to agencies and advertisers.
• Attend agency meetings and support the Business Development team.
• Monitor price and efficiency targets to meet commitments.

Skills

Sales/customer service experience

Strong numerical skills

Customer service skills

Confident telephone manner

Education

Grade C or above in maths or equivalent

Job description

Workplace: Manchester, Media City | Hybrid

The team

Our ITV Commercial team is responsible for bringing in the £2bn worth of advertising that helps fund ITV's programming. However, our Commercial team isn’t just about advertising sales jobs, with an ever-changing marketplace and a multitude of new platforms just waiting for you to tap into, selling TV and online advertising has never been so exciting.

The role

As an Activation Sales Assistant you will manage airtime deals across our family of channels and the ITV Hub. Every advert is important to us and so we are looking for someone who can provide excellent customer service to a portfolio of agencies and direct advertisers ensuring that campaigns are set up correctly and delivered as per the deal. You will work closely with the Business Development team, attending agency meetings and occasionally working across different locations as required.

This is a great introduction into the world of advertising and a fantastic opportunity to secure a career within the largest commercial television network in the UK. To be successful, you’ll be passionate, enthusiastic and willing to learn.

Skills you’ll need (minimum criteria)

• Experience within a sales/customer service environment
• Strong with numbers and reviewing data on excel
• Grade C or above in maths or equivalent is essential but qualified by experience with be covered throughout the screening process

Other things we’re looking for (key criteria)

• Excellent customer service skills with a confident telephone manner and the ability to communicate at all levels
• Ability to work under pressure and meet all set deadlines and targets
• Any qualifications in Media or Advertising are desirable but not essentialA media background is advantageous
• Supporting the team, you’ll help to book, administer and sell advertising campaigns for our impressive portfolio of clients. The adverts you work on will be delivered through a variety of channels and seen by a vast audience.
• Based in our Activation team the role offers lots of variety, from monitoring price and efficiency targets to keeping an eye on booking and copy deadlines to ensure that ITV PLC meets its commitments to advertisers.
• Working closely with the Regional Business Development, Trading and Partnership teams to manage our reputation for excellent customer service, innovation, proactivity and ideas among agencies and advertisers.