Accounts Receivable Analyst

Jones Lang LaSalle Incorporated; Norwich; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading global commercial real estate firm in Norwich is seeking an Accounts Receivable Analyst for its Property & Asset Management team. The role involves proactive collections management, stakeholder relations, and performance monitoring, requiring strong Excel skills and the ability to work independently. The company values diversity and offers a flexible workplace with a commitment to career development and employee wellbeing.

Benefits

Flexible workspaces

Wellness areas

Comprehensive employee benefits

Qualifications

• Basic accounting knowledge and understanding of financial principles.
• Ability to work independently under pressure while meeting deadlines.
• Attention to detail.

Responsibilities

• Proactively collect outstanding charges from occupiers.
• Maintain strong client partnerships across designated portfolios.
• Generate accurate arrears reports.

Skills

Excellent communication and interpersonal skills

Strong Excel proficiency

Strong organizational skills

Education

GCSE level education or equivalent

Job description

Accounts Receivable Analyst page is loaded## Accounts Receivable Analystremote type: On-sitelocations: Norfolk, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ478033**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# Accounts Receivable Analyst - Property & Asset ManagementJoin JLL Norwich's dynamic Property & Asset Management team as a Collections Analyst in our prime city centre location. Be part of an inclusive, diverse workplace that prioritizes sustainability and employee wellbeing, complete with flexible workspaces, excellent transport links, and comprehensive facilities including free parking, wellness areas, and family-friendly amenities.## What You'll DoAs a Collections Analyst, you'll be instrumental in driving our Accounts Receivable function toward market-leading performance:**Core Responsibilities:*** **Collections Management**: Proactively collect outstanding charges from occupiers using professional telephone techniques and relationship-building skills* **Stakeholder Relations**: Own occupier relationships from a collections perspective and maintain strong client partnerships across designated portfolios* **Performance Monitoring**: Track payment activities, prioritize collections from challenging accounts, and implement strategic recovery plans* **Reporting & Analysis**: Generate accurate arrears reports, provide management information, and deliver insightful commentary to internal and external stakeholders* **Cash Management**: Collaborate with treasury and AR teams to achieve KPI targets while minimizing unallocated cash through systematic reconciliation* **Process Improvement**: Support change initiatives and performance enhancement projects to elevate client and occupier experience**Specialized Functions:*** Lead collection strategy meetings with clients and internal teams* Coordinate with enforcement agents and legal counsel when required* Conduct complex account reconciliations to ensure accuracy* Maintain ISAE audited processes and best practice compliance## What We're Looking For**Essential Requirements:*** GCSE level education (including Mathematics and English) or equivalent* Basic accounting knowledge and understanding of financial principles* Strong Excel proficiency (pivot tables, VLOOKUP functions preferred)* Excellent communication and interpersonal skills* Ability to work independently under pressure while meeting deadlines* Strong organizational skills with attention to detail**Preferred Qualifications:*** Experience with property service charges* Previous collections or accounts receivable experience* Understanding of commercial property management* **Prime Location**: Modern, sustainable office space in Norwich city centre* **Inclusive Environment**: Diverse workplace with religious spaces, gender-neutral facilities, and parent-friendly areas* **Career Development**: Structured learning programs and professional growth opportunities* **Work-Life Balance**: Flexible workspace options and comprehensive employee benefits* **Community Impact**: Join a team recognized as a "Centre of Excellence" in Financial Management*JLL is committed to creating an inclusive workplace where everyone can thrive, regardless of background, identity, or experience.***Location:**On-site –Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .