Account Manager

Fortrade Ltd.; Watford; On-site; GBP 25,000 - 27,000; Full time

Job summary

A financial services firm based in Watford is seeking a motivated Account Manager. The role involves building and maintaining client relationships, providing insights on trading CFDs, and educating clients about products. Candidates should have sales experience, strong communication skills, and the ability to thrive in a target-driven environment. The position offers a starting salary between £25,500 - £26,500 and includes uncapped commission and bonuses.

Benefits

Full in-house training & development

Employee wellbeing program

Free parking on-site

Contributory pension scheme

Fast progression opportunities

Salary increase each year

Monthly and weekly spending vouchers

Qualifications

• Previous experience in sales, telesales, or financial services.
• Strong ability to convey complex information clearly.
• Ability to thrive in a fast-paced, target-driven environment.

Responsibilities

• Maintain proactive communication with clients via telephone and email.
• Provide catered information about trading products and education.
• Cultivate strong relationships with clients by delivering exceptional service.
• Ensure compliance with regulatory requirements during client engagement.
• Stay updated on industry trends and product enhancements.

Skills

Sales experience

Excellent communication skills

Interpersonal skills

Results-driven mindset

Proficiency in CRM systems

Job description

Join to apply for the Account Manager role at Fortrade Ltd.

Salary/Incentives:

• Starting £25,500/annum to £26,500/annum (after 3 months’ probation period)
• Plus Uncapped Commission & Bonus

We are seeking a motivated individual to join our team as an Account Manager. In this role, you will be responsible for building and maintaining relationships with clients, over the phone and email, whilst providing them with valuable information on trading CFDs and introducing our range of products and educational services.

Key Responsibilities

• Client Engagement: Maintain proactive communication with clients via telephone and email, establishing rapport and understanding their investment & education objectives.
• Product Education: Provide catered information about our instruments and educational material, including features and associated risks, ensuring that clients are well-informed to make trading decisions.
• Relationship Management: Cultivate strong relationships with clients by delivering exceptional service, addressing inquiries, and proactively addressing their needs.
• Compliance: Ensure compliance with regulatory requirements throughout the client engagement process, including accurate record-keeping and disclosure of relevant information such as risk.
• Continuous Learning: Stay updated on industry trends, market developments, and product enhancements through ongoing in-house training and professional development initiatives.

Qualifications required

• Previous experience in sales, telesales, or financial services.
• Excellent communication skills, with the ability to convey complex information clearly through telephone/email.
• Strong interpersonal skills, with a knack for building trust with clients.
• Results-driven mindset with a focus on exceeding targets and expectations.
• Ability to thrive in a fast-paced, target-driven environment.
• Proficiency in relevant computer applications and CRM systems.
• Adhering to ethical standards and regulatory guidelines.

Employee Benefits

• Full in-house training & development
• Employee wellbeing program
• Free parking on-site
• Contributory pension scheme
• Fast progression opportunities
• Salary increase each year
• Office incentives based on performance
• Monthly and weekly spending vouchers for top performers

We offer one week and a half of fully paid training in-house, to all our candidates who are successful in their first interview.

Join our team and embark on a rewarding career where you can help clients gain knowledge on CFD trading, whilst advancing your skills and expertise in the financial services industry.

Fortrade Ltd. is authorized and regulated in the UK by the Financial Conduct Authority.

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development

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Location: London, England, United Kingdom