Account manager

BKN301 Group; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A fintech company in London is seeking an Account Manager to develop and expand client relationships in the UK market. This role involves driving growth and ensuring client satisfaction, and requires 1–3 years of experience in sales or account management. Strong communication and negotiation skills are essential, and familiarity with fintech tools is a plus. Join a dynamic team that values innovation and collaboration.

Benefits

Market-aligned compensation

Dynamic and international culture

Growth and learning opportunities

Qualifications

• 1–3 years of experience in sales, ideally in fintech.
• Proven ability to achieve sales objectives.
• Familiarity with digital tools and AI.

Responsibilities

• Build and maintain client relationships.
• Respond promptly to client inquiries and concerns.
• Identify upselling and cross-selling opportunities.

Skills

Client relationship management

Sales and account management

Strong communication skills

Negotiation skills

Presentation skills

Familiarity with fintech IT

curiosity

Education

Bachelor’s degree

MBA

Job description

At BKN301, we build fintech solutions that enable banks, fintechs, and merchants to grow and innovate across emerging markets.

We’re a London-based financial technology group, with offices in Milan (Italy), Doha (Qatar), and San Marino, and an international footprint that’s rapidly expanding.

We move fast, think globally, and act as one team — transforming ideas into real, scalable fintech solutions every day.

Why Join Us

Joining BKN301 means becoming part of a fast-growing international fintech, where technology and people evolve together.

Here, every idea counts: you’ll have real impact on strategic projects, learn continuously, and help build something meaningful from the ground up.

You’ll join a company that values each person’s contribution, gives space to experiment, and promotes an open approach to innovation — because our success comes from the people who make it possible.

Your Role

As an Account Manager UK, you’ll be responsible for developing and expanding relationships with financial institutions and fintech clients across the UK market.

You’ll play a key role in driving growth, strengthening existing partnerships, and identifying new business opportunities, while ensuring client satisfaction and long‑term collaboration.

A few examples of your responsibilities

• Build and maintain client relationships: serve as the main point of contact for your assigned clients, fostering strong, trust‑based relationships that support long‑term success.
• Address client needs and concerns: respond promptly to inquiries, resolve issues effectively, and ensure satisfaction with BKN301’s products and services.
• Drive account growth: identify and pursue upselling and cross‑selling opportunities to increase revenue and client value.
• Coordinate with internal teams: act as a bridge between clients and internal departments to ensure client needs are met efficiently.
• Develop account strategies: create tailored account plans with clear goals and actionable tactics to achieve mutual success and sustainable partnerships.
• Manage contracts and reporting: oversee renewals, negotiate agreements, and prepare reports on account status, performance metrics, and forecasts for internal stakeholders and senior management.
• Coordinate marketing campaigns and initiatives.
• Leverage basic digital marketing expertise.
• Contribute to the definition and refinement of value proposition and market positioning.
• Liaise with creativity dept/agency to coordinate communication assets content.
• Ensure brand consistency across touchpoints and communication materials.

What We’re Looking For

• 1–3 years of experience in sales, account management, or business development, ideally in fintech or financial services.
• Proven ability to manage client relationships and achieve sales objectives.
• Strong communication, negotiation, and presentation skills.
• Familiarity with fintech IT, AI, and digital tools.
• Italian and French are a plus.
• Bachelor’s degree required; MBA is a plus.

Soft Skills That Make a Difference

• Determination and resilience.
• Active listening and empathy.
• Interest in technology and innovation.
• Strong sales orientation and curiosity.
• Excellent collaboration and adaptability.

What We Offer

• Permanent, full‑time contract.
• A fair and market‑aligned compensation.
• Dynamic, international culture built on trust and collaboration.
• Real impact on global fintech transformation projects.
• Growth and learning opportunities within an innovative group.

Our Hiring Process

• Intro chat with HR – to get to know each other.
• Interview with the Area Manager – focused on commercial approach, client management, and technical understanding.
• Chat with the HR Manager – to review overall fit and next steps.
• Final feedback – transparent, timely, and respectful.

Every hiring process is a chance for mutual learning and growth.

Diversity & Inclusion

At BKN301, we believe innovation thrives when different perspectives meet.

We’re proud to be an equal opportunity employer, committed to diversity and inclusion in all forms.

Ready to take your next step in fintech?

Apply now or reach out to us at [e-mail]

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