Account Handler

Everywhen; United Kingdom; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A progressive insurance company in Bury St Edmunds is seeking an Insurance Account Handler to build trusted client relationships and provide tailored insurance solutions. The role offers a competitive salary, opportunities for career progression, and a hybrid working environment. Candidates should have experience in the insurance industry and be proactive in identifying growth opportunities. This position provides comprehensive benefits, including 26 days of holiday and support for mental and physical wellbeing.

Benefits

Competitive salary and incentive plan

Career progression opportunities

26 days holiday plus bank holidays

CII or ACII qualification options

Pension scheme

24-hour wellbeing support

Paid volunteering day

Spotlight Awards

Qualifications

• Experience in the Insurance industry in a role like Account Handler or Insurance Account Executive.
• Willingness to gain further qualifications after joining.

Responsibilities

• Build and maintain strong client and customer relationships.
• Tailor Insurance products to meet client needs.
• Engage with clients through various communication channels.
• Network to develop your portfolio.
• Provide diverse solutions across the Group's offerings.

Skills

Client relationship management

Proactive and entrepreneurial approach

Team collaboration

Adaptability to change

Knowledge of the Insurance industry

Education

Relevant Insurance qualifications (CII or ACII)

Job description

Company: Everywhen

Account Handler – Insurance

Location: Bury St Edmunds, England, United Kingdom

We’re on the hunt for a talented Insurance Account Executive or experienced Account Handler who uses their knowledge and experience of the Insurance industry to build strong, trusted, and profitable client and customer relationships. Join us for a career full of opportunity, flexibility, and fun.

Responsibilities

• Foster strong, trusted, and profitable client and customer relationships.
• Help clients find the right Insurance products to fit their needs through tailored approaches.
• Engage with clients face‑to‑face, on the phone, or via video calls throughout the year.
• Participate in networking and prospecting activities to build and develop your portfolio.
• Offer solutions from a diverse range of brands and products across the Group, not just upselling or cross‑selling.
• Work in a hybrid and flexible environment if the traditional 9‑5 office life isn’t suitable.

Qualifications

• Experience gained from within the Insurance industry in a similar role.
• Relevant qualifications are a bonus; we provide opportunities to gain them once you join us.

Personality & Skills

• Bring your best self to work every day to give clients the best possible experience.
• Proactive, with initiative and an entrepreneurial spirit to identify opportunities to grow the business.
• Driven to learn and curious, especially about the Insurance industry.
• Works well with your team, supports others, and maintains a positive, engaging, collaborative outlook.
• Resilient to adapt to change, with integrity and professionalism at all times.

Benefits

• Competitive annual salary plus a role-based incentive plan.
• Opportunity to progress your career across the entire group.
• Holiday entitlement of 26 days plus bank holidays, increasing with length of service.
• Option to gain CII or ACII qualifications.
• Pension scheme.
• 24‑hour support for physical and mental wellbeing.
• 1 paid volunteering day.
• Spotlight Awards to recognise outstanding talent across the group.

Equal Employment Opportunity

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole self to work.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us, including verification of recent employment, address, credit history, and standard criminal record checks.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.