Account Handler

Everywhen; Sefton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading independent Insurance Broker in Sefton is seeking an Insurance Account Handler to support a designated client portfolio. This role focuses on building strong client relationships and requires customer service experience and a proactive attitude. You will enjoy numerous benefits, including 26 days of holiday, professional development opportunities, and a pension scheme. Join our friendly team and take the next step in your career with us.

Benefits

26 days holiday plus bank holidays

Career progression opportunities

CII or ACII qualifications

Pension scheme

24-hour physical and mental wellbeing support

1 paid volunteering day

Spotlight Awards recognition

Qualifications

• Experience in customer service, both on the phone and face-to-face.
• Proactive and willing to learn.
• Ability to bring a positive and engaging attitude to work.

Responsibilities

• Support a designated client portfolio as their first point of contact.
• Build strong relationships and support clients with queries.
• Work collaboratively within a team environment.

Skills

Customer service experience

Proactive initiative

Confidence in client interactions

Collaborative team player

Job description

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Southport.

Joining us as an Insurance Account Handler means you'll have the benefit of working from our office, Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers.

What does the role of an Insurance Account Handler here involve?

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

What are we looking for in our Account Handlers?

• Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
• Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
• Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry.
• Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
• Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
• Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.

Benefits

In return you will be welcomed and supported by our family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Group
• Gain CII or ACII qualifications to boost your knowledge and career prospects
• Pension scheme for when you feel it’s time to retire
• 24-hour support for physical and mental wellbeing
• 1 paid volunteering day to give back to our communities
• The Spotlight Awards, where we shine a light on the brightest talent across our group

So, what are you waiting for? Apply today and one of our team will be in touch.

#AIB LI-RM1 IND01

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.