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Restaurant General Manager
Job summary
A leading fast-food restaurant franchise in the Town of Camillus is seeking a proactive Restaurant General Manager. The role involves overseeing daily operations, managing staff, and ensuring the highest levels of customer service and product quality. Ideal candidates should possess strong leadership skills, accountability in managing financials, and a focus on maintaining a safe work environment. Competitive benefits include a 401(k), insurance, and paid time off.
Benefits
Qualifications
- Self-motivated, ambitious and outgoing.
- Excellent team-based leadership skills.
- Proven track record of P&L accountability.
- Ability to lead by example.
- Background checks are run on all management employees.
Responsibilities
- Maintain daily operations and ensure staff complete duties.
- Address and resolve customer complaints quickly.
- Ensure safety for staff and customers.
- Manage payroll and hours accurately.
- Handle HR issues professionally.
Skills
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Our Restaurant General Manager (RGM) will take hands-on responsibility for the day-to-day operations of your assigned Taco Bell restaurant, working closely with your Assistant Managers and Shift Managers. You will maintain initiatives in the areas of interviewing, hiring and training staff, conducting performance reviews, overseeing and optimizing financials for your restaurant, and ensuring the highest levels of product quality and customer service.
- 401(k) with company matching
- Paid time off
- Bonus eligible position
- Dental insurance
- Health insurance
- Vision insurance
- Ensuring all staff members complete all assigned duties and serve safe, quality food in a friendly manner
- Ensuring that the restaurant is a safe place for Team Members to work and customers to visit
- Addressing and resolving customer complaints quickly and professionally
- Following all cash, security, inventory and labor policies and procedures and ensuring that staff members do the same
- Handling difficult HR issues as they arise, including disciplinary write-ups and terminations
- Taking an entrepreneurial "ownership" approach to the management of your restaurant
- Ensuring that payroll is running smoothly and that all hours are correctly recorded and communicating with the payroll department at our home office
The ideal candidate for Restaurant General Manager position will possess:
- Self-motivated, ambitious and outgoing
- Excellent team-based leadership skills
- Excellent customer service, verbal and written communication skills
- Proven track record of P&L accountability
- Ability to lead by example and to convey a sense of urgency to staff members concerning all aspects of the business
- Basic computer proficiency, particularly email and laptop
- Background checks are run on all management employees
- Must have a reliable transportation
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.