Automotive Certified Service Technician - Dearborn, Michigan, United States

LaFontaine Automotive Group; Dearborn (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

An automotive service provider in Dearborn, Michigan is seeking an Automotive Certified Service Technician to perform vehicle repairs and maintenance. The ideal candidate will have a Michigan Mechanic Certification and strong communication skills. This role offers competitive pay, longevity bonuses, and a comprehensive benefits package including medical, dental, and retirement plans.

Benefits

Tiered Pay Plan

Longevity Bonus Program

Employee Discounts on Sales and Service

401(k) with Employer Match

Paid Time Off

Flexible Spending Account

Qualifications

• Read and comprehend instructions and information.
• Maintain a professional appearance.
• Meet company production and quality standards.

Responsibilities

• Perform vehicle repair and maintenance as assigned.
• Communicate with the Parts Department to obtain needed parts.
• Diagnose cause of any malfunction and perform repairs.

Skills

Communication skills

Ability to follow instructions

Professional personal appearance

Ability to meet production and quality standards

Education

Michigan Mechanic Certification

1 State Certification

Job description

Overview

Automotive Certified Service Technician – Dearborn, Michigan, United States at LaFontaine Automotive Group. This role offers a tiered pay plan, longevity bonus program and additional benefits.

Responsibilities

• Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. Specializes in Brakes, Steering/Suspension, Drivability and Electric repairs along with general repair work.
• Receive repair orders from dispatcher and take to stall area.
• Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
• Diagnose cause of any malfunction and perform repair as authorized.
• Communicate with the Parts Department to obtain needed parts.
• Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
• Advise service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
• Document work performed.
• Road-test vehicles to ensure repair has addressed the customer complaint.
• Quality check work performed.
• Attend training classes and keep abreast of factory technical bulletins.
• Ensure that customers’ vehicles are kept clean and follow safety and housekeeping policies.
• Understand and follow federal, state, and local regulations governing service repair work.
• Responsible for installing, maintaining, repairing, and servicing air conditioning systems.

Qualifications

• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet company production and quality standards.
• Michigan Mechanic Certification
• 1 State Certification

Education And Experience

• Education and experience as listed: read and comprehend instructions; professional appearance; communication skills; ability to meet production/quality standards; Michigan Mechanic Certification; 1 State Certification.

Essential Duties & Responsibilities

• Receive repair orders from dispatcher and take to stall area.
• Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
• Diagnose cause of any malfunction and perform repair as authorized.
• Communicate with the Parts Department to obtain needed parts.
• Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
• Advise service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
• Document work performed.
• Road-test vehicles to ensure repair has addressed the customer complaint.
• Quality check work performed.
• Attend training classes.
• Keep abreast of factory technical bulletins.
• Ensure that customers’ vehicles are kept clean.
• Administer safety and housekeeping policies and procedures.
• Understand and follow federal, state, and local regulations governing service repair work.
• Responsible for installing, maintaining, repairing, and servicing air conditioning systems.

Benefits

• Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
• Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
• Technician Longevity Bonus Program
• Monthly Technician Hours Turned Contest
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
• Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay
• No Late Nights
• Work Every Third Saturday

About LaFontaine Automotive Group

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.

Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.