A leading technology firm is looking for a Product Engineer to provide operational support for Archer and AACS products. The role involves managing incidents, creating user accounts, and maintaining essential infrastructure. Candidates should have experience in IT functions, understanding of APIs, and be proficient in Agile development methods. Along with a competitive salary of circa £40,000, various employee benefits and flexible working arrangements are offered. The closing date for applications is February 13, 2026.
Leistungen
Competitive pension scheme
Employee share plans
Flexible discounted health and lifestyle benefits
Green car scheme
Private health plans
Shopping discounts
Eligibility for annual incentive
Qualifikationen
Experience of working in an IT Function, preferably in Technical Support or Software Development.
Understanding of APIs.
Experience working with Agile software development methods.
Proficient with Microsoft Office applications, especially Excel.
Aufgaben
Provide operational support for both Archer and the AACS products.
Manage and resolve incidents efficiently.
Create and maintain user accounts and access permissions.
Maintain the supporting infrastructure including licensing, SSL certificate management, and upgrades.
Monitor system performance and identify areas for improvement.
Collaborate with internal stakeholders to ensure service quality.
Support continuous improvement initiatives.
Kenntnisse
IT Function experience (Technical Support or Software Development)
Understanding of APIs
Agile software development experience
Proficient with Microsoft Office applications
Ausbildung
HNC / Diploma / Degree in relevant IT field
Jobbeschreibung
A leading technology firm is looking for a Product Engineer to provide operational support for Archer and AACS products. The role involves managing incidents, creating user accounts, and maintaining essential infrastructure. Candidates should have experience in IT functions, understanding of APIs, and be proficient in Agile development methods. Along with a competitive salary of circa £40,000, various employee benefits and flexible working arrangements are offered. The closing date for applications is February 13, 2026.
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