Purchase jobs in United States

Mortgage Advisor

If you like talking to people and enjoy delivering high quality customer service, you'll love working here. So why not consider joining us as a Mortgage Advisor?

As one of our Mortgage Advisors, you will provide tailored advice to both our new and existing mortgage customers, providing an exceptional level of service each and every time.
You'll be providing advice to prospective customers looking to purchase their first home through to existing mortgage customers looking to secure a new rate.
We’ll support you with training and coaching you need to succeed and ensure you understand how we can add value for our customers, feel confident in identifying their needs and finding an appropriate solution to meet these.

Please note your training period will require full time attendance in the office. This role does offer hybrid working once fully competent in the role, however you will be expected to be in the office 2-3 days a week.

You’ll be committed to providing great customer service, and have great communication and team working skills. Alongside this, you’ll need;

• Full CeMAP or equivalent qualification (essential)
• Ability to work within agreed parameters and to make operational decisions
• Great attention to detail and experience of building long-term relationships with customers

If you are selected to attend an interview these will be held on 6th, 7th ,8th & 9th January 2026 over Microsoft Teams.

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process.

We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

• Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
• Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals we’re all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
• Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
• Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
• My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.

If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.