Night jobs in United States
Night Switchboard Operator – Patient Communications
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Night Switchboard Operator – Patient Communications
Job summary
A healthcare organization is seeking a Switchboard Operator responsible for managing incoming and outgoing calls with a strong focus on customer service. Ideal candidates will have two years of customer service experience and excellent communication skills. Physical requirements include sedentary work, and this position offers a pay range of $17.25 - $19.88 per hour. The role requires multitasking abilities in a fast-paced environment, making it essential for providing exceptional service to patients and staff.
Qualifications
- Two years of customer service experience in a fast-paced environment.
- Demonstrated compassion, empathy, and customer service skills.
- Strong verbal and written communication skills, including excellent diction.
Responsibilities
- Answer incoming/outgoing/internal calls to the switchboard.
- Provide patient information to customers via computer access.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.