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Service Engineer (Waste Water)
Job summary
A growing family-run SME in the water industry is seeking a Service Engineer to respond to maintenance, repairs, and commissioning requests across Southern England. The ideal candidate will possess mechanical and electrical knowledge, aiming to deliver exceptional customer service. Responsibilities include installing and maintaining pumps, conducting site visits, and ensuring safety standards are upheld.
Benefits
Qualifications
- Experience in the pump industry or construction-related roles.
- Self-motivated with a 'can do' attitude and high standard of workmanship.
- Clean driving license required.
Responsibilities
- Deliver exceptional customer service through expert product knowledge.
- Install, commission, service, and repair pumps.
- Conduct site visits and provide detailed reports.
Skills
Education
Tools
Location: South/South-West England
We are currently seeking a Service Engineer to join a rapidly growing, family-run SME. As a Service Engineer, you will be an integral part of a vibrant team. The company headquarters is based in Gloucester, and they operate within the water industry. You will cover Southern England responding to maintenance, repairs and commissioning requests. You must have both mechanical and electrical knowledge.
- Deliver exceptional customer service through expert product and technical knowledge, reinforcing the brand
- Install, commission, service, and repair pumps, pump systems, and other mechanical equipment
- Conduct site visits as scheduled by the service manager, providing detailed reports and recommendations
- Attend emergency call-outs, performing necessary repairs and communicating effectively with the team
- Ensure safety at all times, producing robust risk assessments and method statements
- Maintain professionalism and diligence, prioritising customer satisfaction and outstanding service
- Perform routine preventative maintenance on wastewater systems, identifying and addressing faults
- Produce detailed summaries of work, manage work effectively, and communicate progress with schedulers
- Keep up to date with company policies and procedures, maintaining vehicle cleanliness and stock levels
- Participate in the on-call rota to provide out-of-hours cover
- Technical knowledge of water boosting technology and packaged pump stations
- Experience in the pump industry or construction-related roles
- Confined Space Entry Qualification
- Current CSCS qualification
- Some electrical training
- Self-motivated with a "can do" attitude and a high standard of workmanship
- Excellent problem-solving and critical thinking skills
- Emergency First Aid at Work Qualification
- Clean driving license
- Effective communication skills (verbal, written, and email)
- Beneficial IT skills
- Salary: £35,000 - £45,000
- Overtime paid at time and a half
- On call allowance
- Company van
- Tools
- Mobile phone
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.