Technical Survey and Design Lead - Heat pumps

Installio Ltd.; Exeter; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading heat pump installation company in the UK seeks a Technical Survey and Design Lead to manage the surveying and design of residential heat pump installations. Ideal candidates will have hands-on plumbing or renewable heating experience, strong attention to detail, and knowledge of MCS standards. The role includes leading site surveys, conducting heat loss calculations, and guiding installation teams, all while contributing to a sustainable future.

Benefits

£47K+ annual salary

Bonus plan

28 days of holidays per annum

Company vehicle

Modern and inspiring work environment

Qualifications

• Proven experience in heat pump system design and surveying.
• Strong understanding of building fabric, heat loss, and hydronic systems.
• Familiarity with MCS standards and compliance requirements.

Responsibilities

• Lead technical site surveys to assess heat pump suitability.
• Conduct detailed heat loss calculations and system sizing.
• Create compliant designs, schematics, and layout plans for air-source heat pumps.

Skills

Heat pump system design

Heating system design

Customer communication

Attention to detail

Education

NVQ 3 or above qualification in plumbing or heating

BPEC or equivalent qualification in heat pump design

Tools

Design software

Job description

Technical Survey and Design Lead - Heat pumps

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Technical Survey and Design Lead - Heat pumps

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Are you committed to making a positive impact on the climate? Installio is on the hunt for an enthusiastic individual to join our dynamic team as a Heat Pump surveyor and designer, ready to help tackle the UK’s net-zero transition.

As a UK-wide heat pump installation company and a trusted partner for heat pump retailers and manufacturers, our goal is to become the number 1 heat pump installer in the UK. With big ambitions, a commitment to a sustainable future, and a focus on creating an inspiring workplace, Installio is at the forefront tackling the UK's labor shortage in the climate-trades!

Tasks

We're looking for a Technical Survey and Design Lead to spearhead the surveying and system design process for residential heat pump installations. You’ll play a critical role in ensuring every install is technically sound, energy efficient, and tailored to the customer's home. You’ll lead site surveys (in-person on site), develop accurate heat loss calculations, and design MCS-compliant systems.

This is an exciting opportunity for someone with hands-on plumbing or renewable heating experience, looking to move off the tools.

Responsibilities:

• Lead technical site surveys (on-site) to assess heat pump suitability
• Conduct detailed heat loss calculations and system sizing
• Create compliant designs, schematics, and layout plans for air-source heat pumps
• Provide technical guidance to installation teams and project managers
• Ensure designs meet MCS standards and manufacturer specifications
• Support the development of survey and design processes and tools
• Troubleshoot and refine designs based on real-world feedback from installs
• Stay current with industry standards, products, and best practices
  
  

Requirements

You’ll be an experienced heating engineer with knowledge of heating system design and the ability to fault find.

• Proven experience in heat pump system design and surveying
• Strong understanding of building fabric, heat loss, and hydronic systems
• Good with customers
• Familiarity with MCS standards and compliance requirements
• Excellent attention to detail and ability to balance efficiency with accuracy
• Comfortable working in a fast-paced, evolving startup environment
• Experience with design software
• Willing to drive to up to 2 surveys each day
• Clean UK driving licence
  
  

Preferable:

• Heat Geek Mastery
• NVQ 3 or above qualification in plumbing or heating
• BPEC or equivalent qualification in heat pump design
• Experience leading a team or managing technical workflows
  
  

Benefits

• £47K+ annual salary
• Bonus plan
• 28 days of holidays per annum (incl. national holidays)
• Company vehicle
• Modern and inspiring work environment
  
  

Apply Today and Grow with Installio!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Services for Renewable Energy

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