Jobs in Portsmouth, United Kingdom

Job Title: Tech Lead - EPM (PCMCS)

Job Type: Contract

Location: Remote

Start Date: ASAP

• Ability to Migrate artifacts / allocation rules from PCMCS to EPCM

• Ability to build allocation logics in EPCM with extensive knowledge

• Support by delivering EPCM technical expertise.

• Support by delivering EPCM with multiple source systems.

• Customize and Deploy EPCM as per business requirements

• Experience working with end users throughout various parts of implementation lifecycle

• Proactive with Solution oriented mindset

• Leads technical sessions on change requirements and documents it. Identify the business and technical implications related to change request and present it to ES leadership.

• Perform required configurational changes, development, integration changes to meet specific business requirements / Change requests.

• Collaborates with Solution Architects and Business Analysts to extend the capabilities of EPCM.

• Calculate development efforts, timelines and consult with Manager.

• Develops and documents technical documentation.

• Collaborates with Solution Architects and Business Analysts to extend the capabilities of the EPCM Module.

• Provides technical expertise in establishing processes and procedures to ensure standards are followed.

• Monitor and identify any tickets in breach of contractual obligations, escalating where appropriate

• Accurately logs, process and tracks incidents/requests tickets from identification through resolution; engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility.

• Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling end users with a consummately professional attitude i.e. single point of contact.

• Maintains high levels standards and maximizes speed of resolutions to improve end user satisfaction.

• Good team player and pro-active in work.

• Adheres to and supports organization standards, policies, and procedures.

• Maintains and protects confidentiality regarding all aspects of patient care and employee information.

• Available for 24 by 7 support as necessary.

• Available for periodic off-hours work required including weekends and holidays.

• 2-3 Project implementations in EPCM or Hyperion Profitability and Cost Management (on premise ML)

• Good knowledge about functional aspects of the allocation process

• Developed allocations across EPCM business dimensions

• Worked in designing multi-step allocations and metadata design in EPCM

• Experience working on Data loads and extracts to/from EPCM application using Data Management

• Independently provided system solutions to EPCM issues and enhancements; acted as an escalation point to FAST support/Operation team for complex issues

• Performed functional and technical testing of system projects, bug fixes and enhancements

• Written EPCM allocations / custom Rules / ASO Formulas and should have insight about how to Trace Allocations and use Rule Balancing and Data Grant features

• Written EPCM allocation rules for deriving calculated drivers

• Knowledge on Activity Based Costing

• Ability to participate in prioritizing system issues for development team and participate in regular calls with development team to keep track of progress

• Ability to independently identify areas of improvement and makes recommendations

• Strong understanding of monthly close process. Proficient in building and extending metadata functionalities

• Maintaining end-to-end accountability and expectations for customer satisfaction

• Adopt a proactive, logical and organized approach to problem resolution

• Proven ability to provide project / development estimates and lead technical teams to consistently meet commitments.

• Proven ability to partner with quality assurance teams to develop and execute automated testing scenarios to support end-user and performance-based testing.

• Excellent verbal and written communication skills with proven ability to partner with stakeholders inside and outside of IS as well as vendors and other external entities.

• Ability to work independently with minimal direction, is a self-starter with strong initiative, and ability to manage/execute workload to deliver high quality results.