Jobs in Ipswich, United Kingdom

We’re proud to have been awarded a contract by a prestigious American investment management firm—renowned for its long-term vision, high-performing teams, and ethical leadership. As part of this partnership, we are now building a team of experienced Digital Workplace Coaches to support a high-impact, long-term engagement.This is an exceptional opportunity to work within a globally respected organisation that’s investing heavily in the future of work—leveraging modern workplace technologies and AI-powered platforms to empower its people. As part of this specialist team, you’ll help colleagues across all levels adopt and maximise these tools, working within a well-established, values-driven digital transformation function that prioritises collaboration, clarity, and lasting impact.If you're passionate about unlocking human potential through technology and want to be part of a forward-thinking environment, we’d love to hear from you.About the Role:You’ll support approx. 250 employees globally (200 in London) and combine proactive outreach with responsive support, helping colleagues get the most from the digital tools they use every day.Responsibilities:

• Run coaching sessions—including 1:1s, team drop-ins, onboarding, and structured masterclasses.
• Provide hands-on guidance on tools like Asana, Microsoft 365, Zoom, ChatGPT Enterprise, Superhuman, Calendly, and others.
• Proactively identify opportunities for smarter tool usage across teams and departments.
• Turn digital strategies into actionable how-to guides, workflows, and comms.
• Engage directly with Customer Success Managers from platforms (like Asana or OpenAI) to organise sessions and stay ahead of updates.
• Track tool usage, behaviours, and impact through analytics and user feedback, reporting quarterly.
• Be a champion for digital dexterity—raising the baseline for systems thinking, adaptability, and productivity across the firm.

What we’re looking For:

• Proven experience in digital enablement, L&D, change management, or workplace transformation.
• Confidence and presence—someone comfortable proactively engaging with busy professionals, from junior staff to senior leaders.
• Strong knowledge of modern workplace tools (you won’t know them all perfectly—but you’ll be curious, adaptable, and able to leverage resources).
• Excellent coaching skills, with a clear, supportive, and empathetic style.
• Familiarity with adult learning, behavioural science, or change models (e.g., ADKAR) is a plus.
• A data-informed mindset: You use usage data and feedback loops to guide your work and measure success.
• Experience in investment management or financial services is highly desirable but not essential for standout candidates.

You’ll play a key role in raising the digital baseline of a world-class organisation that’s eager to learn—but needs the right kind of coach to guide the way.If you fit this criteria, we would love to hear from you.