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Remote SaaS Customer Success Manager: Growth & Renewals
AudioCodes
United Kingdom - Meeting Insights Customer Success Manager
AudioCodes
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Remote SaaS Customer Success Manager: Growth & Renewals
Job summary
A leading voice communications provider is seeking a Meeting Insights Customer Success Manager. The role focuses on managing customer accounts and driving business growth. The ideal candidate will have 3-4 years of SaaS experience, excellent communication skills, and the ability to build strong relationships. This remote position requires fluency in English, with knowledge of Salesforce and Microsoft Office being an advantage.
Benefits
Qualifications
- 3-4 years of SaaS Customer Success Management experience required.
- Ability to connect and build relationships with key stakeholders.
- Fluency in one or more European languages is an advantage.
Responsibilities
- Build and execute a relationship framework with customers.
- Manage a portfolio of accounts to drive renewals and upsells.
- Become a trusted advisor for customers.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.