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Main area Norwich Grade Band 4 Contract Permanent: 3 days a week 9-5 Hours Part time - 22.5 hours per week (3 days a week 9-5) Job ref 839-7669545-BM

Employer Norfolk Community Health and Care NHS Trust Employer type NHS Site Norwich Community Hospital Town Norwich Salary £27,485 - £30,162 pro rata pa Salary period Yearly Closing 11/01/2026 23:59 Interview date 20/01/2026

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.

Specifically for band 3 roles within healthcare please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to care will not reach the minimum salary threshold to obtain a certificate of sponsorship and therefore your application will be withdrawn.

An exciting opportunity has arisen within Norwich Community Therapy team to work as a Community Assistant Practitioner.

The role requires good communication and problem solving skills to support patients with varying and complex conditions in their own community setting.

The hours of work are 22.5 hours a week working 09.00am – 17.pm. A Qualified therapist can provide daily support within these hours and regular supervision will be provided.

We require an enthusiastic and motivated Community Assistant Practitioner to join our established friendly therapy team. The role will require a reliable and flexible individual who is able to work independently and support others to ensure the delivery of a quality service.

The role is working with patients above the age of 18 to promote independence for those living with long term conditions or have had a short term injury and require rehabilitation. Patients include those who have had falls, those with neurological conditions, palliative patients and those with chronic health conditions. It is a community post so visiting patients at home, however we also offer clinic appointments at Norwich Community Hospital. There is also an opportunity to triage the band 4 referrals that come in to the service. This involves clinical reasoning to possibly provide equipment and exercises, and also decide on urgency.

We provide an initial assessment and then a tailored programme to increase independence and reduce falls in patients.

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand‑alone NHS community trust in the country to be awarded the title.

MAIN RESPONSIBILITIES

• Assess patients with straight forward requirements based on predetermined department protocols.
• Prepare for, carry out and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined departmental protocol.
• Apply competency based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner, following a prescribed /treatment care plan.
• Modify and progress intervention/treatment using own clinical reasoning, notifying a qualified practitioner accordingly.
• Prepare for and develop individual /group activities to meet defined intervention needs.
• Monitor patients and promptly alert a qualified practitioner when there are unexpected changes.
• Demonstrate problem solving, and contribute to the solution, working with colleagues.
• Make basic judgments on patient’s response to prescribed treatment, and report findings to a qualified practitioner.
• Plan and prioritise own visits to delegated patients, and ensure these are documented on SystmOne.
• Ensure inputting into SystmOne/patient held records (where appropriate) is completed on a daily basis.
• Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustment in order to gain understanding, consent and concordance.
• Be required to use tact and persuasive skills in order to gain the patient’s cooperation in their treatment /care/management plan.
• Liaise with GPs, Social Services, inpatient team, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co‑ordinated appropriately.
• To participate in multi-disciplinary /multi‑agency meetings as appropriate, e.g. Gold Standard framework.
• Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.
• Establish and maintain appropriate working relationships with colleagues, patients, carers and other health professionals.
• Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important eg taking blood sugars, venepuncture, supervising transfers, passive exercises.
• Be responsible for ensuring equipment is used safe, following appropriate training, and that it is maintained appropriately.
• Contribute to the requisitioning of supplies and equipment through electronic ordering systems.
• Work predominantly independently on specified tasks, with regular clinical support and clinical supervision by a qualified practitioner.
• Work with qualified practitioners with group work/clinics as required.
• Demonstrate an awareness and understanding of consent, and gain consent as appropriate following departmental policy.
• Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general housekeeping tasks.
• Share responsibility for indirect patient contact tasks, such as answering telephones, arranging appointments, processing referrals and inputting activity data.
• Will be exposed to bodily fluids, infected material, blood products, therefore must use universal precautions and adhere to infection control policies.
• Demonstrates basic IT and standard keyboard skills.

• To be an active member of the in-service training programme by attendance at and participation in staff meetings, training sessions, courses and reflective practice.
• To participate in the staff appraisal scheme as an appraisee, maintaining a dynamic personal development plan.
• To demonstrate an awareness of clinical governance and risk management and apply to work situations.
• To provide peer support to other carers.
• To develop competencies to enhance practice and ability to meet needs of patients and the service.

• NVQ 3, or equivalent knowledge and experience
• Foundation degree programme, or equivalent demonstrable knowledge and skills acquired through training and experience
• GCSE education, Grade C or equivalent in English and Maths

• Experience of working with people, in the statutory/voluntary/private sector
• Experience of working with people at the end of life
• Evidence of ongoing learning
• Experience of working in a health or social care setting
• Experience of working in people’s homes

• Knowledge of additional specialist areas through inhouse training & short courses
• Highly motivated
• Knowledge of multidisciplinary team roles
• Experience of working in a community setting

• Tact & diplomacy
• Empathy & sensitivity
• Ability to use own initiative
• Able to communicate effectively using the English language in both verbal and written forms

• Ability to manage stressful situations
• A team player
• Awareness of own limitations
• Good organisational skills
• Open to change and development

• Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
• Able to show initiative
• Able to work alone

• Professional appearance
• Be able to kneel, bend & stoop, and work in cramped environments
• Must have a full UK driving licence and have access to a vehicle
• Able to manoeuvre limbs of around 5-6kg
• Able to manoeuvre patients using handling aids
• Be reliable

Equal Opportunities - We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free.

If you need this application in an offline format, please let us know.

Immigration Status- Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, sponsorship can only be offered against Skilled Worker visas. If you are an applicant from outside the UK and do not already hold a self‑gained right to work, we recommend you check the Home Office eligibility requirements before making an application.

Please note: Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.

Redeployment - Please note that in the first instance priority for this vacancy will be given to NCH&C staff who are on the Trusts Redeployment Register.

DBS - If this post is subject to a Disclosure and Barring Service (DBS) check and you are not a current employee of Norfolk Community Health and Care NHS Trust or being recruited as an Apprentice then the cost of the DBS check will be automatically removed from your first month’s salary. However if you are registered with the update service this may not be required.

Closing and Interview Dates -This vacancy may close early if sufficient applicants are received.

Data Protection -A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.

On April 1st 2025, the Boards of Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust will come together to deliver services as a group, with a singular board operating across both organisations. Both trusts are high performing specialist community health and care providers working in the East of England. Both have a strong track record, with the highest ratings from the Care Quality Commission, best in class NHS staff survey outcomes, and a decade of experience in innovation and clinical development.

The group model provides health and care services to a population of 3.2 million in their homes and neighbourhoods. We provide care that supports people from the very beginning to the very end of their lives.

We will remain two separate employers until further notice, and this role being advertised will be employed by Norfolk Community Health and Care NHS Trust.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Pippa Murrell
Job title Clinical lead OT
Email address Phillippa.murrell@nchc.nhs.uk
Telephone number 07785233737
Additional information
Note I work Monday to Friday. (Friday AM only.)