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We’re Müller UK & Ireland, a family-run dairy business and we’re experts at what we do. Dairy is a key part of a healthy and balanced diet and we’re super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: Müller Milk & Ingredients (MMI) and Müller Yogurt & Desserts (MYD).

Join MMI and step into a culture that’s fast-paced and full of opportunity. With great benefits, exciting challenges, a dream team of people, this is your chance to make a real impact.

Over here, we’re processing enough milk to make 66 billion cups of tea every year. And we’re so much more than just milk. This is the place to come for cream, butter, milk drinks and ingredients products (a lot, we know), all made from milk from over 1,000 supplying farmers in Britain.

Milk flows through everything at Müller – from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers.

As the UK's most popular dairy brand, we’re always striving to make a real difference for our planet, our partners and our people, making sure we're helping to create a more sustainable dairy future.We’re growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that’s bold and entrepreneurial, with opportunities that are yours for the taking – and even enjoy every benefit and bonus to sweeten the deal.

The purpose of this role is to utilise high level problem solving capability and facilitation skills to resolve bottle supply performance issues, working closely as one teamwith Blow Moulding Technician L2 and Engineering Technician

• Immediate "Go Look See" support to Front Line Supply Operatives, recognising that key part of the role is to support the Front Line teams
• Coach Front Line Supply Operatives, enabling them to solve problems
• Use PDCA techniques to follow problems through to "100 year" fix in real time
• Analise and report on all bottle supply interruptions and quality interventions to identify opportunities for reduction in Chronic (as opposed to Sporadic) losses
• Be the first point of contact for HTW bottle supply and quality performance
• Liaise with the Dairy Production Team on a regular and frequent basis to ensure the effective daily start-up of bottle supply to all filling lines and effective bottle size changeovers to meet the Dairy filling plan requirements
• Attend and contribute effectively to dairy and external customer performance meetings as required.
• Log all customer returns on appropriate documentation/systems
• Facilitate reconciliation processes between Blow Moulding and Dairy (including HTW downtime, daily and weekly HTW bottle counts and Bottle Count System calibrations)
• Monitor actual and planned bottle supply requirements & bottle stock levels against bottle production plan and make recommendations to the Shift Leader to optimise Customer Service and Blow moulding performance
• Ensure all customer returns are correctly logged on the appropriate documentation and business system, and initiate/coordinate activity to follow issues through to "100 year" fix
• Work to all Company standards & procedures with reference to Health andSafety, Product Quality and Food Safety & Hygiene
• Report andrecord any unsafe conditions, near misses or accidents.
• Coordinate scheduled Cleaning and 5S System upkeep activities and related responsibilities
• Working with the Shift Manager and BM Tech L2, support the effective leadership and First Response capability of the shift operation
• Support the Learning and Development of Supply Operatives through the provision of direct training and coaching
• Support effective weekly and month end reconciliation processes including undertaking any stock take process (resin, regrind, munchy/flake, bottles, film, labels, printer ribbons, waste) as required
• Coordinate and control the recycling of all bottle supply reject/waste material
• Carry out system audits in any area where appropriately trained to ensure compliance in the areas of safety, hygiene, quality, etc.
• Support and drive energy saving targets by only running the necessary services/equipment.

In return for your contributions to our success, Müller offers a competitive salary package.

We value our people and are proud to offer a wide range of benefits:

• Enhanced overtime rates
• Monthly pay
• Salary sacrifice pension scheme with Muller matching up to 8%
• Life Assurance at 2 x your annual salary
• We know it’s important to take time to spend with family and friends, we give you 5 weeks holiday