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Assessment Operations Lead – Delivery & Quality
Job summary
A professional membership organization is seeking an Assessment Operations Manager to oversee the end-to-end management of assessment and examination delivery. The role involves providing leadership to a team, coordinating workflow, ensuring compliance, and engaging stakeholders. This position also includes planning assessments across multiple locations and ensuring high-quality candidate experiences. Candidates should have a strong background in leadership, assessment operations, and stakeholder coordination, with a commitment to quality and continuous improvement.
Benefits
Qualifications
- Experience in managing assessment operations and teams effectively.
- Strong capability in budgeting and resource management.
- Ability to engage effectively with multiple stakeholders.
Responsibilities
- Lead the assessment operations team to achieve goals.
- Plan and oversee assessment deliveries across various platforms.
- Ensure compliance with quality standards and regulations.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.