Customer Service Manager jobs in United States
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Job summary
A leading logistics company in Milton Keynes is seeking a Warehouse Supervisor to manage warehouse operations and oversee the receiving team. You will coordinate with procurement and sales teams, ensure quality control, and optimize processes. The ideal candidate should have warehouse management experience and strong leadership skills. This full-time role offers opportunities for career growth.
Qualifications
- Fluency in English, both written and spoken.
- Previous warehouse management experience preferably in Outbound.
- Strong leadership and communication skills.
- Ability to multitask and prioritize tasks effectively.
- Knowledge of safety and compliance regulations in warehouse operations.
- Flexibility to work rotating shifts as required.
Responsibilities
- Oversee receiving and shelving of purchased goods.
- Manage the receiving team, providing guidance and training.
- Coordinate with procurement and sales teams for delivery schedules.
- Identify areas for improvement in warehouse processes.
- Ensure all received goods meet quality standards.
Skills
Tools
JD.COM Milton Keynes, England, United Kingdom
At Joy Logistics, the supply chain and logistics arm of JD.com, you will work with cutting-edge technology and automation to deliver a seamless service to customers. We offer real career growth, with opportunities to develop your skills in a fast-paced environment and advance within our global business.
We are seeking an experienced Warehouse Supervisor to oversee the efficient operations of our warehouse facilities in our Outbound team. The successful candidate will be responsible for managing various aspects of warehouse operations, including receiving, shelving, team management, coordination with procurement and sales teams, process optimisation, and quality control.
- Receiving and Shelving: Oversee the receiving and shelving of purchased goods, ensuring accurate receipt, quality inspection, and proper shelving within the warehouse.
- Team Management: Manage the receiving team, providing guidance, task assignment, performance monitoring, and training as necessary to ensure efficient and accurate completion of daily tasks.
- Coordination: Coordinate with procurement and sales teams to confirm delivery schedules, address receiving exceptions promptly, and ensure timely delivery of goods by communicating with suppliers and logistics partners.
- Process Optimisation: Identify areas for improvement in warehouse processes, implement best practices, and develop strategies to streamline operations and reduce costs.
- Quality Control: Ensure all received goods meet quality standards, maintain shelf accuracy through regular audits and inspections, and take corrective action as needed.
- Timeliness of Receipt
- Shelf Accuracy
- Receiving Staff Efficiency
- Fluency in English, both written and spoken
- Previous warehouse management experience preferably in Outbound
- Strong leadership and communication skills
- Ability to multitask and prioritise tasks effectively
- Proficiency in warehouse management software and Microsoft Office suite
- Knowledge of safety and compliance regulations in warehouse operations
- Flexibility to work rotating shifts, including nights and weekends, as required by operational demands.
- Not Applicable
- Full-time
- Supply Chain and Quality Assurance
- Transportation, Logistics, Supply Chain and Storage, Retail, and Warehousing and Storage
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.