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IT Support Engineer
Job summary
A fitness organization in Glasgow is seeking an IT Support Engineer for a 3-month contract. You will support 60–70 users across hardware and software, handling incidents, account setups, and basic networking. The role offers autonomy with the backing of a remote team and a modern environment with new equipment.
Qualifications
- Solid experience as an IT Support Engineer / Desktop Support Engineer / IT Support Analyst.
- Comfortable working independently as the sole on‑site engineer.
- Strong knowledge of Windows, O365, Teams and common enterprise software.
Responsibilities
- Provide 1st/2nd line support for laptops, desktops, and applications.
- Handle incidents and service requests through the ticketing system.
- Support onboarding and account setup for users.
- Troubleshoot and maintain network points and routers.
- Manage inventory and IT equipment disposal.
- Assist with hardware repair and data migration.
Skills
3‑Month Contract | East Kilbride | Inside IR35 | On‑Site
We’re looking for an on‑site IT Support Engineer to support 60–70 users across hardware, software, applications and basic networking. You will be the sole on‑site IT presence, backed by a remote infrastructure team for escalations.
- Provide 1st/2nd line support for laptops, desktops, Windows 10/11, O365, Teams and business applications.
- Handle incidents and service requests through the ticketing system.
- Support onboarding/off‑boarding, account setup and device deployment.
- Troubleshoot and maintain label printers, scanners, network points, WiFi, and routers.
- Install, configure and decommission end‑user devices.
- Provide basic network support, including patching and connectivity troubleshooting.
- Assist with hardware repair, data migration, and vendor coordination.
- Manage inventory and stock of IT equipment.
- Handle IT equipment disposal following internal processes.
- Support global IT teams with local tasks.
- Create and update knowledge base articles for end‑users.
- Conduct proactive walk‑arounds and user engagement on‑site.
- Solid experience as an IT Support Engineer / Desktop Support Engineer / IT Support Analyst.
- Comfortable working independently as the sole on‑site engineer.
- Strong knowledge of Windows, O365, Teams and common enterprise software.
- Confident troubleshooting hardware and basic networking issues.
- Excellent communication, organisation, and user‑facing skills.
- 3‑month contract with immediate start.
- Balanced hardware + software workload.
- Autonomy, variety and global IT team support.
- Modern environment with new equipment.
If you’re an IT Support Engineer, Desktop Support Analyst or IT Support Analyst looking for a varied and rewarding position, apply now for immediate consideration.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.