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Client Confirmation Assistant
Job summary
A leading provider of sales training events is seeking a temporary customer service representative to help confirm client attendance at events. You will verify details and maintain accurate customer records while providing outstanding service. An ideal candidate will have prior customer service experience and excellent communication skills. This role is located in Solihull with a pay of £12.21/hour.
Benefits
Qualifications
- Experience in a customer service role, ideally telephone-based.
- Strong verbal communication and active listening skills are essential.
- Reliability and punctuality are crucial for this role.
Responsibilities
- Confirm attendance of clients for events.
- Verify details such as date and location.
- Provide professional customer service.
- Maintain accurate customer records.
Skills
Pay: £12.21/hour
Job Location: Solihull
Job type: Temporary Contract, 2-3 months (with potential extension)
UK Staffing Group are currently working with a leading provider of sales training events and online courses. They are looking for someone to join them on a temporary basis, to support their sales team by confirming clients attendance to their events and courses.
- Speaking with existing clients to confirm their attendance
- Verifying details such as date, time, location etc.
- Providing courteous and professional customer service
- Maintain and updating accurate customer records
- Supporting scheduling and administrative processes as needed
- Prior experience in telephone-based customer service
- Great verbal communication and active listening skills
- A strong work‑ethic and the ability to manage a high‑volume of tasks
- Proficient with basic computer systems and data entry
- Reliable, punctual, and able to work independently under minimal supervision
- Driving License and Personal Vehicle due to Office location
Please send your CV for immediate consideration either by clicking apply now. This is an immediate requirement with interviews taking place over the next week.
No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role.
- Free support and advice to help you with your job search.
- Full interview support including a pre‑interview call with a specialist consultant and coaching on interview tips and techniques.
- After placement support
Job Type: Temporary
Contract length: 3 months
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.